Tune up service near Norfolk, MA

My Elantra is running great thanks to you guys there at broadway tire. Honesty, something money can't by. and these guys are loaded with honesty and great service. tell all your friends, this place rocks.

I was in desperate need of 4 GOOD condition tires. Gary sold me 4 bad tires after I asked about the state of the tires and expressing that I drive 80+ miles daily so they need to be GOOD (and I have kids!). I waited for over an hour just to get them changed. One week later I go to another auto shop for an oil change and I'm told "you're gonna fail inspection 2-3 threads on each tire will fail inspection." I spent $180 on crap bull tires and waited over an hour just for them to install.......I WILL NEVER COME BACK TO THIS PLACE EVER AGAIN! NOR DO I OR WILL I RECOMMEND THIS TO ANYONE I KNOW. If you want to be lied to and pay for poor quality GO THERE! They don't even deserve the one star ...

Brought my car in a few weeks ago for its 60k checkup. Russ and Brian were helpful as always. It's running as well as it did when I first bought it.

Do NOT go here. Scott rips people off. I stopped going to him after I was told by two seperate mechanics on two seperate occassions that I was over-charged. The first by at least $400, the second time at least $700. I had the final straw when I left my car with him for almost TWO WEEKS and he still had not looked at it! I have been asking friends for rides to work and every time I ask this guy he says "I've been busy". When I asked what's wrong with it he said HE DOESN"T KNOW. That is proof that he didn't bother to look at my car at all! THIS GUY WILL RIP YOU OFF AND CHARGE FOR LABOR WHEN YOUR CAR IS SITTING IN HIS LOT. HE DOESN'T CARE ABOUT HIS CUSTOMERS HE CARES ABOUT MAKING MONEY AND THAT IS SHOWN BY HIS LACK OF CONSIDERATION IN COMPLETING HIS WORK IN A TIMELY MANNER. I understand he's busy, but if you're so busy you cant be bothered to look at my car for over a week and a half then TELL ME TO GO ELSEWHERE!! Seriously, I couldn't be more angry and upset with the lack of consideration and poor treatment at this horrible mechanic. HE IS THE WORST MECHANIC!!! DONT GO THERE!! I've had honda's my whole life and I will never return. BEWARE OF THIS CRAP HOLE SHOP!!!

I had my car towed to this shop from another because I heard how honest George Jr. is. I'm so glad I did. I got an estimate of $954.00 for a whole bunch of work that my 2004 honda civic needed from thwe other shop. George went through the estimate and double checked what the other shop said and It wasn't true at all. George fixed what I needed and now my car runs like new. My bill was only $255.81. What a deal. I cant say enough about them. Thank you guys.

t is with pleasure that I write this review on behalf of my myself and husband. We have been using Factory Auto Service for a few years now and have no complaints. We are pleased with the service that we receive. We have an Acura and Civic and this company have done a great job with the repairs and maintenance. Some issues that we've had in the past weren't sufficiently assessed and repaired properly by other service providers. However, now that this company is our premier auto mechanic provider, those issues are now of the past. The owner is very polished and knowledgeable about automobiles. He takes the time to educate his clients which we appreciate very much. When our car is being serviced by the company, we are confident that they will be able to address the issue with precision and ensure that safety is a priority! They always successfully diagnose and complete the repairs and within a reasonable timeframe. We are always pleased with their services, which prompts us to be return customers. Interaction with them is easy as we are presented with options which makes it convenient for us as consumers. The owner makes us feel included, making our interactions very productive since he ensures that we have the final say in the decision. At the end of each service visit, the owner takes the time to orally provide a concrete report about all that took place and possibly any additional findings outside of the original scope of work that may require future attention. However, if while working on the vehicles, and they come across something that requires immediate attention and safety is a factor, the owner will personally contact us to review those findings with us. A notable strength of the company is their ability to be efficient and prompt! I am convinced that anyone who utilizes their service will be satisfied. -Melanie