Honda service near Peabody, MA

I took my car to Mikes Auto Repair for new brake pads and rotor replacement because his rputation online, he was helpful on the phone and he quoted what sounded like a fair price. Mike continued to impress with his warm and helpful customer service, putting my car on his lift immediately, showing me everything he saw, and walking me through the alternatives. He was able to get the appropriate parts in ten minutes and get right to work, and he had my car finished in less than three hours. He even took a test ride with me to ensure everything was to my satisfaction.

I spotted the Alpha-Omega sign on my way home where I usually had traveled this path many times back and forth without even noticing it. A smiley faced fellow looked on the smashed roof of my truck and in 4 minutes gave me a precise estimation, making a telephone call to the supplier asking for availability of the part, its price and delivery time. The total was well below the estimation of my insurance. I asked Hovie (that was the smiling fellow’s name) if it was possible to wrap up the work in four days. He said that he would do his best. Everything was done on the third day. My truck was stamped with a smile and we (my truck and I) both left smiling. Later I figured out that Hovie worked until very late at night in order to finish the work on time. On the first evening after I gave Hovie “the go ahead”, I decided to check out the references and reviews that customers wrote. There were none! Moreover the telephone number was different than the one on Hovie's business card. “Y-y-yah”, I said to myself, “what a wonderful world… again”. To make a long story short, Hovie along with his partner recently purchased this business and they are doing very well. The parking lot is filled with exotic cars like a 1965 Mercedes Benz, other Mercedes models with carburetors before the era of fuel injection and distributors before the era of electronic ignition. And all these beauties were shining and… smiling. They also do mechanical work. Ladies and Gentlemen, the all would be happy clients of Alpha-Omega, I will be back not necessarily as a customer if the problem arises again, but simply as a friendly visitor. And finally, the correct telephone numbers are: cell: 617-483-3495; office: 617-924-9734; fax: 617-924-9737. I hope it will appear on their new website. Thank you very much, Alpha-Omega! Michael.

Unfortunately my car was hit. Found Susi auto body doing research online. Shop had great reviews online. My car looks and feels great to drive. The service advisor also helped me with my insurance company and getting my rental coverage extended.

Top auto repair shop in this city.Thanks, God I've found these guys and they are very good at this job! Finally have a locl shop i can depend on. All services they have done still are without problems! Price is fair too. Highly recommended

As a woman it is very hard to find a mechanic that's not a thief. John and his crew were very professional and took great care of my vehicle for a very reasonable price. I enjoyed working with them and will continue bringing my car there for any future automotive repairs and maintenance.

In an industry where trust and transparency are luxuries instead of bare minimums, Cars R Us of Boston is exceptional at making these focal points of how they do business. Whether you're a seasoned car expert or a new, vulnerable car owner there's nothing better than leaving the shop with with peace of mind and total, 100% confidence that your car...and wallet...are in better shape than when you came in (or went anywhere else). These guys break the mold of auto repair and maintenence and would recommend that everyone give this place a visit! Parul Faria

Terrible place, stay away they will tell you to give them money to buy you new parts but will end up buying old parts and also fixing some of the old parts so that they can keep as much of your money as possible. Besides using old parts they do a terrible job fixing your car. Stay away from this place. You’ve been warned. Everyone there looks shady.

Horrible Service. Originally I told them my car is making a noise and I had just had my rotors and brakes done. It was clearly metal rubbing together. Simple thing to check but because I'm a women they attempted to take advantage of me. They tried to tell me my brakes were cheap until I said I got them from the dealership. They tried to tell me I need a part replaced that I don't. I waited for an hour and was never told what they were going to do or how much it was going to be. I only asked that he tell me what the noise was. After an hour and having the owner in the office with me and then slip away, without a word. The mechanic says it sounds better, I was told to charge you x amount of dollars. But they didn't do ANYTHING! I called the owner and all he could say was it's for what they did but couldn't say what they did. I refused to pay and surely as a drove away my car was just as loud as when I came in. Total waste of time. A bunch of snakes.