Today is 09/16/2020 Poor service the mechanic/ owner starting cursing ... read more Today is 09/16/2020 Poor service the mechanic/ owner starting cursing at me and telling me he doesn't have time for service that I paid for. I work down the street and come here often and for the teller to apologize for something he didn't do because I'm a good known customer is uncalled for. His attitude sucks and customer service is even worse. I wouldn't recommend them at all and they are over priced and I still paid . Never again.
WOW, My car failed inpection, He gave me a list of things that needed ... read more WOW, My car failed inpection, He gave me a list of things that needed to be done in order for it to pass and a quote to fix it all. Honestly, the quote seemed reasonable but I took it to another Garage to get a comparative quote. The difference was huge. I got the work done and took it back to get re-inspected. It failed again. He claimed one of the items I had fixed still needed to be done. Took it elsewhere to get re-inpected and passed. Here's the deal, He's taking advantage of his position as an inpection station and using it as a way to get more business. I was warned about him but I wanted to make my own mind up. Well, I have. Every interaction with him seemed like I was being hustled. He says, "I always try to do what's best for my customers" and he says it often. Maybe he believes that just saying it over and over will make you believe it. Hell, he may even beleive it himself.
For over 20 years, I have had all of my vehicles maintained and repair... read more For over 20 years, I have had all of my vehicles maintained and repaired by B&D, (plus extras like remote starters and sound equipment installed). The prices for parts and labor are transparent and reasonable, quotes for work are on target, my car functions beautifully, and I have consistently felt extremely well treated by everyone in this shop. I refer anyone I care about to B&D Automotive as a trustworthy, skilled resource.
