Chevrolet service near Randolph, MA

They always ensure the customer is happy. They are very flexible, convenient and just great guys. Thanks for checking my heat, the old car is nice and toasty warm. As always you are the best. Thanks, Bunny M

STAY AWAY! Huge part $ markup, questionable work, and Nickle and Dime central. Let me start by saying I was refereed here by a friend who has his work done here and always gets a good deal because he knows an owner. I made an assumption that his relationship with the owner would at least keep me from getting totally screwed on the work that was done. After I saw the bill I was shocked. I told my friend and he said he would talk to the owner about it. Unfortunately the owners response was that my 2007 Pontiac Grand Prix was not easy to work on and he thought the price was fair. The following is a breakdown of the bill based on the work done. You be the judge if you think it sounds fair. 4 New Brake Rotors: $330. (Local Auto store price:$150, and no, they did not install 'high end or gold plated rotors' on my car) Brake Cleaner/Degreaser: $4.73 (You can get a full can of the stuff for this price or less, this is one example of the nickle and dime job) Labor 1 hour ($97.59): One of the few reasonable estimates/charges I found on the bill. Although the cost may seem high the national average in 2009 that mechanics made was about $45 so I don't believe this charge to be outrageous. 6 Spark Plugs: $80 (Local Auto store price:$42 prices on spark plugs range so the actual spark plugs they installed could have actually cost less) Labor 2 hours: This labor charge is ridiculous. Search for an image of a 2007 Grand Prix engine. You will find the 6 plugs are nicely aligned and couldn't be in a more accessible location. 2 hours to change 6 spark plugs tells me they don't know what they are doing. Or this is another excessive charge. AC Expansion Valve: $88 (Local Auto store price:$44-68 depending on brand) R134A refrigerant: $46 (Not sure how much of a mark up this is but based on the other prices I'm guessing its over 100%) Labor: 1.9 hours: This was for: AC system test heating and air conditioning, diagnose/test includes: partial charge, pressure a

AMAZING! My car broke down in Franklin, I live in Watertown...had it towed to Mark's thanks to AAA. I had no clue where to take my car as it was late and everything was closed ( good thing for google looking for local places ). He owns the place and worked on my car, he did not over charge on labor and he did not lie about the cost of parts to make money ( I have had this problem with places in Watertown, Midas, Firestone and the list goes on..although Perfection in Watertown is decent). After he fixed my car he took it for a drive and it was rainy so he replaced my awful wipers free of charge. He inspected all of my brakes free of charge ( my problem was right front brakes ). My car was fixed in no time and he offered to pick me up from the train station as I was not sure how I was going to get back to Franklin, but I ended up getting a ride. His place was very nice, he was very nice..you could tell he loves what he does. It was overall a wonderful experience. He was very honest and I will be making the drive to Franklin for all my car needs..yes, it was that good! Finally, honesty!! Thanks Mark, you saved the day and did not kill my wallet!

The staff at Countryside Service Center worked hard to correct a unique problem with our 2003 Expedition. The car was fixed in a timely, acurate, cost efficient way that met our needs. Thanks Countryside! I would recommend you to everybody!!

I've been a customer of Andre's owner of Dana's Auto Care for years now. He's an excellent mechanic and is honest!!!!

Repairing Most Domestic & Foreign Vehicles

We pride ourselves on our commitment to quality service. Here are the people working for you every day to repair your vehicle. Jaime & Manny DoVale, Owners Certified Automotive Solutions is a family business owned by brothers Jaime and Manny DoVale. Jaime has experience in all aspects of auto repair spanning over 30 years in the industry. He is an ASE Certified Master Technician and ASE L1 certified. He specializes in electrical repair, diagnostics and fabrication. Residents of Melrose, Jaime and his wife have five children. In his spare time, Jaime enjoys teaching martial arts and educating women in self defense. Manny studied electrical engineering at the University of Massachusetts, and has over 20 years of experience in the auto repair industry. He is an ASE Certified Master Technician, and specializes in electrical repair and diagnostics. When he's not working, Manny enjoys playing tennis, camping and water skiing. Having immigrated from Venezuela as children, Jaime and Manny are fluent in English, Portuguese and Spanish.

I needed new tires yesterday and Ron was able to get me the best price around by far. Great service and fast turnaround. Car rides great again!

My MB needed a tuning belt replacement and I emailed Dave and setup an appointment. Upon arrival I was given an estimate of the time. I left for work and in exact time I got a message that my car's tuning belt was replaced. Dave, bob and their team deserve all the credit for their professional and friendly service.