Honda service near West Roxbury, MA

The customer service is excellent, the mechanics are very knowledgeable and honest. They initially told me that there was nothing wrong, they called me later on after they had done their homework and said that they had figured out what the problem was, they also told me that if I had any other issues to bring it back to them in a heartbeat.

AMAZING! My car broke down in Franklin, I live in Watertown...had it towed to Mark's thanks to AAA. I had no clue where to take my car as it was late and everything was closed ( good thing for google looking for local places ). He owns the place and worked on my car, he did not over charge on labor and he did not lie about the cost of parts to make money ( I have had this problem with places in Watertown, Midas, Firestone and the list goes on..although Perfection in Watertown is decent). After he fixed my car he took it for a drive and it was rainy so he replaced my awful wipers free of charge. He inspected all of my brakes free of charge ( my problem was right front brakes ). My car was fixed in no time and he offered to pick me up from the train station as I was not sure how I was going to get back to Franklin, but I ended up getting a ride. His place was very nice, he was very nice..you could tell he loves what he does. It was overall a wonderful experience. He was very honest and I will be making the drive to Franklin for all my car needs..yes, it was that good! Finally, honesty!! Thanks Mark, you saved the day and did not kill my wallet!

Very professional service always well taken care of. My family has been using Paradise Auto Service for years and I can honestly say I wouldn't change unless I had to for an extreme reason. Jason always gives you the answer to your questions in a timely manner. Thank you for the great service always over the years. -LJ Dube

If you have an aging foreign car, these guys are the ones to go to. I am tired of paying dealership prices for my BMW and found reasonable prices at Unique Auto Care. Something was wrong with my parking brake, it was stuck and worn. The BMW dealership wanted 800, Unique did it for 550. A huge savings. Talk with Mike, the owner, he is a good guy, who tells you the truth about what you need and what you can wait on.

I went to Bettencourt Honda with an unusual running problem. The cycle was losing power at speed. Seemed to be fuel related. I did drain the carb before storing it for the winter. It was acting up before I stored it. They said they would start with a complete fuel system clean wth a carb rebuild, and would go from there.They charged me $200. The bike ran the same afterwards. When I questioned them, I was told that their techs refused to ride on it because the engine "sounded like it was going to blow up". Actually, it has sounded the same for the past 4 years and 20,000 miles. It is a one cylinder 200 cc engine, and the muffler was loud, not the engine. I guess their techs couldn't tell the difference. I called around and finally found a Yamaha dealer that would work on it. I took it to C&E Yamaha a long way away. They found the problem almost immediately. It was a clogged charcoal cannister. Bettencourt Honda said they would have checked the vapor cannister IF IT WAS A HONDA; but they don't do that on non-Hondas. The moral of the story is that Bettencourt Honda does not do a thorough job, don't verify their repairs, and don't stand behind their work. They have a 14 day guarantee on their work, but wouldn't help me after 10 minutes. I spoke to the service manager afterwards. He changed his story. Now he said that the reason they wouldn't ride the bike was because the tires (full tread in front, marginal tread in back) were dry-rotted (hairline cracks near the bead that you had to really bend the tire to see). There are better places to take your ride..