Any manager that gossips, slanders, and complains about employees to c... read more Any manager that gossips, slanders, and complains about employees to customers is unethical and unprofessional. I have never experienced a more deplorable and classless "manager" adult in all my life. If you go into the store the manager has nothing nice to say about employees ??. If you see her out and about it is the same thing. The store isn't even open lady, shut up. Manager needs training in ethics and should be removed permanently. Any customer that supports this business and puts up with this sort of reckless behavior should be ashamed and is no better than she. What happens within your store is no one's business and should be handled appropriately. The company should be ashamed to have such an unprofessional person that creates such a toxic work environment. I highly doubt the company was not made aware of her unprofessional behavior. Hopefully, when the store reopens management will be brand new alongside the building. What a despicable person. Learn how to keep your mouth shut and behave as a working class professional. I Will never support a business with such horrible management.
Dave and Chip are wonderful professionals who really care about you an... read more Dave and Chip are wonderful professionals who really care about you and your car. They know Audi's and BMW's inside out and are committed to doing the best job possible. They also take extra time to make sure you understand what is needed and why. I recently had to have my car towed because of a check engine light and, what we thought to be a low oil pressure light. Both Dave and Chip spent hours going over the car trying to diagnose the problem and talking to my husband and myself. It turned out to be nothing serious and I was charged the Diagnostic fee only. I have since taken it back for service and couldn't be happier. They charge a fair price for great work. As an Audi owner for many years I have found that many mechanics really don't know how to work on my car or misdiagnose issues. This will not happen with Village European. I would not hesitate to recommend them.
I was referred to Village European by a friend who takes his BMW to th... read more I was referred to Village European by a friend who takes his BMW to the track and has all his service done here. I have been bringing my M3 here since I got it 5 years ago and the service has always been outstanding. They describe exactly what needs to be done and the work it top notch. They have done work on my tires, brakes, suspension, cooling fan, and even the variable timing system on the engine, I brought my car here after a local dealer stripped the oil drain plug in the aluminum oil pan and wanted over $2000 to fix it. Chip was able to repair the oil pan and save me a ton of money. When the cooling fan failed, my car overheated across the street from a local BMW dealer and I paid to have it brought to Village European on a ramp truck to be sure the work was done right.
