Bmw service near Aberdeen, MD

very helpful and accommodating

Great Bunch of Guys !!! They checked my air conditioning for .. FREE .. and added .. FREON. It worked immediately. NO CHARGE .. for the service or FREON !!! Not only are they a .. Full Service Shop .. but .. they do .. Transmission work .. also. I finally found a .. Trustworthy Service Center .. that I can tell my .. Family and Friends about !!! Thanks .. "All Star Automotive" .. for now keeping me cool in the hot summer !!! Jack

Very Disappointed. I had Higher Expectations. I used to work here, so I had very high expectations when I referred a friend here. A freind of mine had a 2002 Mercedes CLK with an intermittent ground on the lighting circuit, but I did not have the time to troubleshoot it in his timeframe, so I recommended All Phase. I had great confidence in them to perform such a basic diag, finding an intermittent ground. Terri told him the diag would be $175, which was fine, and that they'd need it for a day or so. No problem. The next day my friend told me that when he picked up the car, Terri told him that it needed a rear body control module for $1300, and if THAT did not fix it, they'd be happy to replace the front control module as well, for another $1400. I used to work with Jerry, Dale and Terri, so when I refer someone, I don't expect to be made to look like an ass. They basically charged my friend $175 to tell him they had no idea what was wrong with his car, but they were more than willing to spend his money guessing what the problem was. Jerry, Dale, Terri. I want to thank you for making me look like a fool, and possibly a crook as well. That's pretty shitty especially when I thought we were friends, but I guess there's a sucker born every minute, right?

I've been going to Haris for years. The guys there are all very professional and courteous. I recently have some problems with my transmission and they were able to save my transmission by changing a couple of solenoids. Other shops would have tried to sell me a complete transmission for thousands of dollars. I was back in my car the same day and it only cost me a little over $400. I highly recommend this place. Manny and Guys are awesome.

i was referred to this establishment by a close friend of mines and boy it was the worst experience ever. i came here to get a in dash unit installed into my husbands truck for his birthday. everything was good at least i thought about a month later the unit started flickering, the screen would get stuck, dvd's would get stuck. so i went back to ritchie road to get a replacemnt unit or have it checked out. i was shocked he was gone it was a guy out there i asked where is frank he said he up and left and went to baltimore. i called him at the number i was giving on my invoice he answered and told me yeah he moved and i was telling him the issues i was having but he didnt give me a address where i can bring the unit to get checked out which was odd to me. he just told me to call back i called back everyday for a week it just went straight to voicemail. so i decided to google his business and came across this site. my husband will be paying him a visit. i paid alot of money and i dont like to be ran from

Service was prompt and great price. What I appreciated most was that they did not try to upsell me on extra unnecessary parts. I had been going to Jiffy Lube which is similar price but they ALWAYS get you before you leave saying your brakes need changing when they are fine or last time they tried to get me for $250 saying I need a new cabin filter which is crap?! R&M is a small shop, but they get what you need done and honest about it.