I used to love going to this repair shop; the employees were knowledge... read more I used to love going to this repair shop; the employees were knowledgeable and so friendly! They recently changed ownership and staff, but I thought I would give them a try since the location is so convenient, so I took my car in for a routine oil change. The mechanic gave me a list of about $1,400 worth of other issues he found—there was a leak in the oil pan (which I had noticed but thought it was minor) and the check engine light wouldn’t turn off (an issue that I told him the car dealership itself couldn’t fix and said wasn’t really a problem), among other things. I didn’t think anything was very urgent, but the district manager of the shop guaranteed the repairs for at least a year, so I told them to go ahead. One week later, the oil leak had gotten worse and the check engine light was back on. I tried to get in touch with the district manager, but after repeated calls and leaving my number at the desk, I still didn’t hear back. I took my car back to be repaired again. When I picked it up the second time, my car made a strange rattling noise when I accelerated. I went right back to the shop and the mechanic worked on it for half an hour and offered me a quick test drive to let me check if it was okay. I tried to ask what he thought had happened, he said we should make sure it was fixed, then he’d explain. So I drove around for about ten minutes and went back to get an explanation on what had happened, but I found that the mechanic and the cashier had locked up for the night and gone home. Weeks later, the leak still hasn’t been fixed and I have yet to hear back from the distract manager about his false promises. I have wasted entirely too much time and money at this shop. Nothing will convince me to return, and I recommend you save yourself the frustration and find another shop.
Not sure what happened with Corey, but these guys are straight shooter... read more Not sure what happened with Corey, but these guys are straight shooters and have always been fair with me. Never felt like I was being taken advantage of. If anything, I think they make sure I get what I need, no more, no less. I'm not that trusting of mechanics, so I drive a little farther to go to see these guys and have never been disappointed.
made appointment with them to give me estimate and time of repair for ... read more made appointment with them to give me estimate and time of repair for my 2007 chevy truck cause emissions said my solenoid sensor was bad. I lost the paperwork so they said they had to verify what i was telling them with there computer. it took them 45 min to come with the same conclusion and they charged me 62.00. and the boss pretty much called me a liar and we got into an argument cause they said the emissions test couldn't tell me that much info. Then i said how would i know then. I paid the 62.00 even though i didn't want to and declined they repair services. I do not recommend this auto repair. they are moving there location soon to off of route 40. beware and double check there pricing if you do go. hopefully this helps someone else from getting over charged.
