Ram service near Beltsville, MD

Import Auto Service is fantastic!! I have been a loyal customer for over 15 years. I started going to Import when I had a 1986 Volvo and needed my air conditioning repaired. I took it the dealer who wanted $2,000 to fix which I did not want to pay for something needed only during the summer. I always do thorough research and Import Auto Service had great reviews from customers and the Better Business Bureau. I decided to take my car to Import - to my amazement, the total cost was $800.00 and included some other services. That was the beginning of a great and long lasting relationship. Import kept my Volvo on the road for many years - I sold the Volvo in 2010 and the new owner still drives it and (on my recommendation) takes it to Import for servicing. Import now services my current Volvo. I trust Import completely - they are honest, ethical and are committed to providing quality service and having satisfied customers. The staff is always very friendly and courteous and the mechanics are experienced and knowledgeable. Import's prices are significantly less than the dealers and they have saved me a lot of dollars over the years. I cannot say enough good things about my experiences with Import (in my 15+ years) and I have recommended many people to Import and will continue to do so. Thanks Import Auto Service!! Gloria S. Alexandria VA Volvo Repair

Mr. Kim is "the man." I took my 1989 Jeep YJ for extensive work, including removing a bolt-broken exhaust manifold for gasket replacement, chasing vacuum leaks, diagnosing "death wobble" due to a faulty sway bar link, and a handful of other things. I got the vehicle back in spectacular condition. His estimate was spot on (even said he didn't feel comfortable charging me for something because it'd put me over the original estimate), the service was performed perfectly, and in a timely fashion. He's also incredibly kind and honest from what I can tell. In fact, I overheard a telephone conversation, the content of which I won't disclose out of privacy respect, but the conversation reinforced my belief that he is a very honest businessperson. I've recommended the shop to other local patrons and will be taking the YJ back there for routine maintenance as well as any (*knock on wood*) repairs. I recommend Skyline without hesitation.

great and fast service

Im honestly surprised that there arent more reviews for this gem! Rodney (the owner) was so kind, professional and helpful. I had gone to Pep Boys who told me I needed $600 dollars in work...after leaving International Auto I only paid $126 (including an oil change!!) They dont pressure you or use manipulative tactics to make unnecessary purchases. I will forever be a customer! Carloyn M. Alexandria VA

Went there on Oct 16, 2015 for a simple oil change, have already filed with the BBB, car was running fine, told me I needed a qt of transmission fluid, I said fine, the minute I left the car began bucking, that was a Friday, please also note I am a female, on Saturday really didn't drive much as my son took me to PA in his car but when I did in the early am still the same problem, bucking and not shifting appropriately. On Sunday took the car to Walmart, much worse, it actually shut off, check engine light came on, cruise control light came on, had to turn off car, wait, gingerly start back up and ease my way back home. I called my mechanic. He came over. Let's start with the fact that I was 1 1/2 quarts low on oil (2 days after an oil change) and my transmission fluid was bone dry), he put 2 1/2 quarts of transmission fluid in, told me to go to work the next day have the guys pull it in the shop and hook it up to see if it throws any codes and then go over it with a fine tooth comb. See what Charm City didn't know is that I really hate to bother my mechanics for an oil change so I go there, but I've been working with mechanics for 16 years, so they pulled my car in the shop went over it and still had to add another quart of transmission fluid. My certified mechanics have told me that either charm city pulled the transmission plug and drained the tranny fluid or they used a fluid evacuator, when I confronted the owner who took offense to my language and really who wouldn't be pissed, he could have blown up my transmission..he lied, he said a fluid evacuator takes an hours...sorry bud....5 to 8 minutes....his mechanic lied and said he put 6 quarts of oil in my car...first off...why would you put 6 quarts when you only need to put 5 and you didn't put 5...liar...I don't care that you've been in business for 26 years, you saw a female coming in who never uses you for service and you thought you could get some service work from me, so you drained my tranny fluid and then had the gall to ask why I didn't come back, because you are untrustworthy, BEWARE ONE AND ALL. I have 2 certified mechanics that will testify to my story. This place needs to be investigated!!!!

Cardinal is honest and it offers competitive prices. It has a real sense of community. I taught at Irving for 20 years and where I found them through other teachers and we still depend on them. Thanks Cardinal! Zelda Batts Springfield, VA

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