Toyota service near Beltsville, MD

Their service department is very slow and not very friendly. We called to make an appointment and asked if we could have a loaner car. They said yes. We showed up the next morning and they charged us for the loaner car. The loaner car should be called a rental car, not a loaner car. It also says LOANER all over it which makes the dealership look great but we were the ones paying for the car.

The arrogance and anti customer service attitude of the 2 men who seem to always be the ones working the counter makes this Exxon a place you don't want to go. STAY AWAY if you can. If you want excuses rather than good service this is the place to go!

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Best garage in the neighborhood I have been dealing here for about 20 years. This is manny from Manny's Deli. You will never be told a repair you don't need and you will never have to bring your vehicle back for a bad repair. Very reasonable prices. Nice crew all around. Take my word for it.

Overall a great place to go. I wouldn't take my car anywhere else. That said, they WILL up-charge you signifcantly to change your engine and cabin air filter. The guy said that to change a cabin air filter, it takes 30 minutes to access the filter itself, thus necessitating a charge of $50 for parts and labor. I knew that was patently false, as it can be easily accessed on my vehicle (2013 Accord) through the glove compartment, which unhinges without any tools. I bought the same cabin air filter from NAPA auto parts for $15 and installed it myself. Essentially the same speech was given for the engine air filter, and I did the same thing. BLUF: Know about how much something should cost and how easy the job is to do it.