General maintenance service near Bethesda, MD

Branch Auto Electric Service has the worst service of any auto repair company we have ever used. We would not choose Branch Electric Auto Service. We took my daughter's car there and they kept it for approximately two months and it still was not operational. They told us that what would take other repair shops months to do, they could do it in a week. Chris the owner was clueless and a liar. He kept promising to have it fixed but every time we asked him about he gave us the same status. She had to pay for a car rental for an extra week because he took so long and could not complete the repair work. We decided to remove the car from them and tow it to the dealership because of his inability to fix it. When we went to retrieve the vehicle, they moved it to the dealership without our knowledge. When we went to the dealership to get the repair completed, the car was damaged to the tune of approximately $1600. He refuses to repair the car and said he is not responsible for theft or damage of cars in his care. Therefore, we are forced to sue him. DO NOT under any circumstances take your car to this facility. Please share with your Facebook friends.

Went there as a female and was totally taken advantage of. Engine light on given code told would take 2 days to pinpoint exactly what was wrong because Mercedes are set up that way. They had my car for one week, discussed everything, but Engine light kept displaying engine light. Discussion stating waiting for a different scanner for Mercedes car at the end of the week. $1000 dollars later (motor mounts and everything else) given a Mercedes only Rhine code (same code as if I'm stupid) and told had to go to a Mercedes dealership. AND THEY HAVE THE NERVE TO HAVE A BIG SIGN THAT SAYS HONESTY IS EVERYTHING. Just wanted my money even though they knew from the beginning they couldn't help me. ONLY GO THERE IF YOU WANT TO BE RIPPED OFF.

Bea Mer Auto was founded in March 2012 by Kevin K. As BMW enthusiasts, we know how much our customers love their BMW. And we also know the cost of maintaining the Ultimate Driving Machine. Our philosophy is simple. “Dealership quality experience at local shop’s price” With technical training from BMW of North America backing with years of experience as Level 1 BMW Master Technician, we provide top notch vehicle repair services at affordable prices. No hidden fees such as disposal fees or shop supply fees or even charge for washer fluid that you would pay in dealerships or independent shops. We provide the best value for the money and every customer is a VIP regardless type of repairs or services. We believe a 100% customer satisfaction is the road to success and best advertisement is through word of mouth.  

Good local shop...I like supporting local shops. I don't want to pay for donuts and fancy wait rooms. These guys are honest and hardworking....they are friendly and most important inexpensive. I would highly recommend.

I wanted to wait to see how the repairs I received here worked out. Good news! My car is still running great. My car broke down nearby this place and I limped in to their parking lot and left the key in the drop box. They have a website that shows that they accept overnight and weekend vehicles, which was a reason why I dropped my car off there. I lucked out, because these guys did a great job. They were very clear about what was wrong when they called me, and they gave me good advice about the timing belt being changed. It's been a few long driving trips and my car is still running well and not overheating. They did a great job and if I lived closer to them, I'd take my car there again. John Kennedy

We just discovered them on craigslist when we needed to fix one of the lights on our BMV 321i 2009 model. We called and left a message on the phone number provided and they called us back and we booked an appointment for same day. We met David the General Manager at the nicely decorated office and workshop at Chantilly. He was very professional and knowledgeable on BMWs. In fact we were very impressed with the diagnoses he gave us on other issues on our car. They also gave us a good discount on oil change and the icing was 2 year warranty for the parts we purchased from them which actually came from the dealership. They also gave us a good discount. The professionalism and attention to details was on point. Thanks David for a good job done. Emmanuel and Araba

I just want to tell anyone that is planning to go there to buy a car..my advice to you DON'T DON'T DON'T.. it will be the biggest mistake you do in your life. The sales people are very pushy and they will give you a very rude behavior once you say give me a minute to think. And also asking any question is a big NO, they want to sell the car that's all, I went today for an oil change and I told them about a noise I hear from day one and the customer service MANAGER DOUG started yelling telling me how hard his life with dealing with customers and just walked away after that creating a big scene. I will never go there again and we will never ever recommend this place for anyone.

This place was impressive! Clean shop, free coffee, wood floors!! They only charged me $899.45 for the rear main seal on my 2003 Lexus Rx300. The dealer had quoted me $1750! The owner, Jeff told me that he had been working for Lexus for 13 years, he even took care of my idle problem when he did the seal. I mentioned it to him and he knew exactly what it was. Love this place!! will be back