Toyota service near Bethesda, MD

harford08@hotmail.com

Butler Automotive Services, Inc. is a full service auto repair facility that has been serving the community since 1973. Originally located in a modest facility off North Stonestreet Avenue in Rockville, Butler Automotive has expanded and grown over the years, requiring two moves to larger facilities. Currently, we are located at 14720 Southlawn Lane in Rockville near the intersection of East Gude Drive and Southlawn Lane (adjacent to the Exxon gas station). This new State-of-the-art facility is designed to accommodate the ever changing needs of our customers. https://butlerautoservice.com/

Mr. Kim is "the man." I took my 1989 Jeep YJ for extensive work, including removing a bolt-broken exhaust manifold for gasket replacement, chasing vacuum leaks, diagnosing "death wobble" due to a faulty sway bar link, and a handful of other things. I got the vehicle back in spectacular condition. His estimate was spot on (even said he didn't feel comfortable charging me for something because it'd put me over the original estimate), the service was performed perfectly, and in a timely fashion. He's also incredibly kind and honest from what I can tell. In fact, I overheard a telephone conversation, the content of which I won't disclose out of privacy respect, but the conversation reinforced my belief that he is a very honest businessperson. I've recommended the shop to other local patrons and will be taking the YJ back there for routine maintenance as well as any (*knock on wood*) repairs. I recommend Skyline without hesitation.

I was at this shop 3 times and paid expencive repair , at last repair for $1023 I paid, but wasn't happy that he lost my remote from the car and didn't want to refund $120 for Honda car Remote. After ugly dispute and arguments , he gave me new remote , which is not matching my car, he wasn't able to programm. Basically it is useless. He claimed that my car panel is not working , broken . But All worked before his service. I regret, That support his business 3 times. Bad Customer service ! Dianna Y.