I am new to the state of Maryland as of February 2022, and initially r... read more I am new to the state of Maryland as of February 2022, and initially received an inspection a year ago with Columbia Auto. With the first inspection, my vehicle failed due to tinted windows. I requested that the tent be removed, and the mechanic informed me that they were not able to do so, and agreed to pass inspection, although the tinted windows would remain. Instead of suggesting that I find another place to have the tint removed. With the second inspection on March 10, 2023, the vehicle failed due to the ticket windows again. Again the inspection Failed due to the tint in the windows. The mechanic decided not to let the inspection pass and told me that the mechanics license would be at risk if he allowed this to pass. This did not seem to be the issue back in March of last year. Therefore, wanting to charge me $150 to have the tint removed. I am not happy with the fact that this mechanic shop was not consistent with processing the inspection. I will take my vehicle to have the tint removed and pay half of the price someplace else. I have no issue that state regulations require that the tint should be removed. I just don’t like inconsistency and dishonesty with shops. I will notify the DMV of the issue and whoever else needs to be notified. I also choose not to use the shop in the future. I will not recommend any of my family members or friends to do so as well.
They have started to much overcharge for all services. Recently i had ... read more They have started to much overcharge for all services. Recently i had a oil change service and inspection and they changed cabin filter and charged ke $200. Even dealer would have done for much much less than them.
Friendly and attentive and timely. I visited this location for the fir... read more Friendly and attentive and timely. I visited this location for the first time in the past month and Roger was the main individual that I worked with. His kind approach and warm care for both the car and my visit; and taking the time to explain what was going to be done and later what was done to the car was very much appreciated. I will most definitely take the car back for its needs and feel comfortable trusting it to his hands and his colleagues, whom he speaks so highly of.
