Lexus service near Catonsville, MD

Tony and his crew do fantastic work! He helps us with our Maryland Inspections on our vehicles! Marcello T.

Had been going to this guy for 15 years. In April 2014 Took my car in, guy kept if first 2 weeks, didn't address the problem. Afterwards I had to return the vehicle 6 times and he still didn't repair the problem. Took the car to the dealer who found the problem and said GAC had installed a cheap aftermarket part (not OEM) that was incompatible with the vehicle that doesn't take aftermarket parts. This guy ripped me off and refuses to reimburse me. Also I asked from the beginning for the parts he replaced, he lied saying I never asked for the parts. He did the same thing to my daughter. I would never take my car back to this guy after the way he ripped me off.

Bethesda Sunoco and the whole team, Ian, Don, Mike, Dominic are terrific. My friend had a car that did not pass emissions inspection. She took her car there and Dominic looked at the car and told her exactly what was wrong and what it would cost. She offered to pay him and he declined. I can see why they have such a high Washington Checkbook rating! Hard to find honest mechanics!

I have been taking my Honda and Lexus to Freestate for over 3 years. They are helpful in letting me know what is wrong with my vehicle and what could wait until the next service. The prices are not as high as a dealer but also not as low as say a side lot garage. I do feel confident that they are doing a good job and trust their opinion.

I got my car towed here which I soon found out that it had overheated. Before this incident happened I never experienced my car to overheat. I asked them to diagnose my car and they told me the problem. I asked them once this problem was fixed would the car not overheat. Long story short I paid over $500 and it was not fixed, the car was worse!!! I drove from the lot and about two miles down the street antifreeze was literally leaking all over the road and the cat was smoking so bad I thought it was going to catch on fire. I took the car back 3 times and it never got fixed. I came in with it just overheating to the radiator now leaking and the problem not fixed. They would not find out the problem without me paying more money. If I would have known from the beginning there was a major issue I would have never wasted my money. I end up junking the car after replacing the radiator and still had a problem, then took it to n Dodge for them to do am diagnosis. All tune and lube completely got over on me and I talked with the service manner and the store manager. In even called the corporate number only to find out they were a franchise. I was beyond upset and disappointed because I trusted them. I will never go to another all tune and lube or recommend them to anyone!!! I had to junk my car at the end after having it for five years with no major issues!!!