Service stations service near Clarksville, MD

My husband and I will use no other mechanic. Kio is knowledgeable and his prices are very fair. I would and do recommend this shop to all of my friends.

RUN!!!!!! RUN AWAY FROM THIS PLACE!!!!!!! * REAL CUSTOMER REVIEW * Don't be tricked by the good reviews on this website like I was. I won't try to convince you that they are bad; I will just tell you what happened, and let you the consumer decide. I brought my car into the shop to have some oil leaks sealed. I thought that the price was amazing, and hey what's the worst that could happen? The FIRST TIME I came to pick it up my car, it had been turned from a smooth ride into a lawnmower (metaphorically speaking). I was devastated because the shops owner had told me how great their star mechanic was. I was also confused because earlier that day the owner called, and told me the car was ready. I'm no expert mechanic but anyone who thought this car was ready should have their license revoked. The car rumbled, shook, and shifted funny. Please keep in my mind none of these things happened before this shop touched it. I called the manager who said that they would take another look at it. I was so upset because my car was ruined. I left the car with them, and prayed that the car would be better the next time. The SECOND TIME I came up there the car didn't raddle anymore but now my steering wheel was loose, and shook from side to side. I don't have to tell you how dangerous driving with a broken steering wheel is. I called the manager and insisted that the steering wheel be fixed because why should I have to deal with that if I didn't do it. The following morning I checked under the car and noticed that after $900.00 ($876.00 to be exact) I still had a leak under my car (a puddle to be exact). I took the car in that day and left it with them. About a week and a half had passed by this time; and needless to say this was slowly turning into a nightmare because i was out of almost $900.00 and had no car. My daughter missed a week of school, and I had to drive my girl's car. The THIRD TIME they told me the car was finished

I used to love going to this repair shop; the employees were knowledgeable and so friendly! They recently changed ownership and staff, but I thought I would give them a try since the location is so convenient, so I took my car in for a routine oil change. The mechanic gave me a list of about $1,400 worth of other issues he found—there was a leak in the oil pan (which I had noticed but thought it was minor) and the check engine light wouldn’t turn off (an issue that I told him the car dealership itself couldn’t fix and said wasn’t really a problem), among other things. I didn’t think anything was very urgent, but the district manager of the shop guaranteed the repairs for at least a year, so I told them to go ahead. One week later, the oil leak had gotten worse and the check engine light was back on. I tried to get in touch with the district manager, but after repeated calls and leaving my number at the desk, I still didn’t hear back. I took my car back to be repaired again. When I picked it up the second time, my car made a strange rattling noise when I accelerated. I went right back to the shop and the mechanic worked on it for half an hour and offered me a quick test drive to let me check if it was okay. I tried to ask what he thought had happened, he said we should make sure it was fixed, then he’d explain. So I drove around for about ten minutes and went back to get an explanation on what had happened, but I found that the mechanic and the cashier had locked up for the night and gone home. Weeks later, the leak still hasn’t been fixed and I have yet to hear back from the distract manager about his false promises. I have wasted entirely too much time and money at this shop. Nothing will convince me to return, and I recommend you save yourself the frustration and find another shop.

The price of the vehicle I purchased changed (increased $300.42 by his wife ) from the agreed upon original vehicle price I made with Mr. M--- after I signed and closed the bill of sale with him. This increase affected the amount financed. When I brought this matter to the attention of Salim (his wife) , she stated that the finance company was charging me the $300.42 for not paying cash and because they were financing the balance of the sell for me. I contacted the financial institution WL and the representative stated that their company does not charge such a fee. The finance company was concerned that bogus information was being given to customer. I immediate called the salesman and his wife. I left a message for the wife. I spoke to M---- who stated that this fee was the Ameri-Benz doc fee. I told him I had already been billed a doc fee of $29.00. He told me to contact his wife, who will not return my calls. I have been calling the salesman and his wife since 3/2/2016 (made my concern known on 3/1/16) to date. I have called the dealership twice to try to resolve this matter to obtain a refund for the erroneous fees she assessed me. I have placed 7 telephone calls collectively to the owner and to his wife (who prepared the loan papers) and to date neither of them will return my telephone call.

I am in the middle of transferring a PA registered car to MD, and everyone here has been so helpful. They're quick, they keep appointments, they're accommodating and thorough, and I have gotten clear, reasonable answers to every question I've asked about the process. No car lingo, no trying to sell me something I don't need - they are actually concerned with my safety and doing their job well to ensure that. I'm so glad I brought my car here, and I will definitely be back! Christina Boehmer

Garry the Manager is the BEST. I check sereral places for a price for a catalytic converter for my 2006 chyrler van. I got prices from $869.00 to $1100.00. I search the internet and found Monunment Street Auto. I called Garry and he quoted $473.00 for a catalytic converter. I could not believe what I was hearing. I left my work place and went to Monument Street Auto. Garry provided me with excellent Customer Service. An employee from the auto center drove me back to my place of work and he pick me up from work when the repair job was done.