My Volvo broke down near their station and I had my car towed there fo... read more My Volvo broke down near their station and I had my car towed there for repair. Unfortunately the car was not worth fixing but fortunately I came across a great service station. I've since purchased a used Subaru and have had it there for service and couldn't be happier. Brian Ben and their staff are excellent mechanics and extremely honest. If you are looking for a repair shop don't hesitate to give them a chance you will be very happy. Mark V.
Went there on Oct 16, 2015 for a simple oil change, have already filed... read more Went there on Oct 16, 2015 for a simple oil change, have already filed with the BBB, car was running fine, told me I needed a qt of transmission fluid, I said fine, the minute I left the car began bucking, that was a Friday, please also note I am a female, on Saturday really didn't drive much as my son took me to PA in his car but when I did in the early am still the same problem, bucking and not shifting appropriately. On Sunday took the car to Walmart, much worse, it actually shut off, check engine light came on, cruise control light came on, had to turn off car, wait, gingerly start back up and ease my way back home. I called my mechanic. He came over. Let's start with the fact that I was 1 1/2 quarts low on oil (2 days after an oil change) and my transmission fluid was bone dry), he put 2 1/2 quarts of transmission fluid in, told me to go to work the next day have the guys pull it in the shop and hook it up to see if it throws any codes and then go over it with a fine tooth comb. See what Charm City didn't know is that I really hate to bother my mechanics for an oil change so I go there, but I've been working with mechanics for 16 years, so they pulled my car in the shop went over it and still had to add another quart of transmission fluid. My certified mechanics have told me that either charm city pulled the transmission plug and drained the tranny fluid or they used a fluid evacuator, when I confronted the owner who took offense to my language and really who wouldn't be pissed, he could have blown up my transmission..he lied, he said a fluid evacuator takes an hours...sorry bud....5 to 8 minutes....his mechanic lied and said he put 6 quarts of oil in my car...first off...why would you put 6 quarts when you only need to put 5 and you didn't put 5...liar...I don't care that you've been in business for 26 years, you saw a female coming in who never uses you for service and you thought you could get some service work from me, so you drained my tranny fluid and then had the gall to ask why I didn't come back, because you are untrustworthy, BEWARE ONE AND ALL. I have 2 certified mechanics that will testify to my story. This place needs to be investigated!!!!
This place gave me Terrible Service!!! I towed my diesel pickup truck... read more This place gave me Terrible Service!!! I towed my diesel pickup truck into Buddy and his mechanics in the winter of January 2012 to fix a problem with the transmission going into “Limp Mode” along with the associated Check Engine codes. It cost me $800+ to fix?? Approximately 4 days later the same problem came back again, so I took the truck back into Buddy’s mechanics to re-work the issue, and since it was so soon there was no charge. Buddy couldn’t tell me what his mechanics did to fix it and the receipt didn’t say, but he assured me that he test drove it again just fine. The next winter (2013) with the same snowy conditions, the EXACT same symptoms & Check Engine codes, I took it in to Buddy again to get it fixed. After being charged $600+ this time, and Buddy again would/could not tell me what they did to supposedly fix the problem, and the mechanics already left for the day….AGAIN!...., I refused to go back to them anymore!! I should have forced these people who’ve been in business this long to give me a receipt that had a total breakdown of the services performed, and the parts I paid for! Well I guess I learned a hard lesson! So of course, this past winter with the big snow we had here in February 2014, the same thing started happening all over again, but this time getting increasingly worse, even if I hit a small bump in the road the “Check Engine” light & “Limp Mode” occurred to the point where I couldn’t drive it! So I got fed up and simply googled the symptoms and I found out (…from several diesel forums) that when snow, slush and ice got compacted onto an older NSBU switch, it can cause this exact problem, especially when it starts corroding from the buildup, salt, etc… . So I replaced the switch and all works well now for a FRACTION of the cost!!! Oh yeah, I didn't leave for the day before telling you what I did to FIX THE PROBLEM! ......... And better yet, I'M NOT A MECHANIC!!! GO FIGURE!
