These guys are top notch and are trustworthy. They always go above and... read more These guys are top notch and are trustworthy. They always go above and beyond. With all the horror stories you hear about other mechanics, it is refreshing to have such honest and courteous mechanics right in our backyard. Brandon and his crew have been servicing my wife's car for the past year and a half and it's been an awesome experience. Do yourself and your car a favor and check them out. You will not regret it. -Samuel
Bart is the Best! I love the way he explains everything that I need to... read more Bart is the Best! I love the way he explains everything that I need to know about what's going on with my 745li. I would highly recommend Bart's Motor Works to anyone with a BMW....you will not be disappointed!
STEER CLEAR! Sunoco 9395 Baltimore National Pike! I took my Honda ... read more STEER CLEAR! Sunoco 9395 Baltimore National Pike! I took my Honda in to have a diagnostic run on why the engine light was on. I worked a full day and walked back over after work to get a run down on what was wrong. The service guy went through a list of 4 items that needed to be done on the car - 1 was urgent, 3 were not. I went through the list one-by-one with him and confirmed my wish to hold off on the 3 non-urgent items. He confirmed that they would perform the 1 urgent repair, that they had been able to flip the engine light off (no explanation given), and that it would be ready in the morning. I went over to get my car the next day at lunch. The invoice was $572. higher than we had discussed. I immediately asked for an explanation, which seemed to annoy him. It turns out that they had completed one of the non-urgent repairs that I had explicitly said NOT to do. He knew this; he wrote it down when we discussed it. Not only had they done work I told them not to do, but their solution to the situation was for them to keep my car another day and reverse the work they'd done. Because I wouldn't need my car? Seriously. That was as creative of a solution as they could manage. Clearly this particular Sunoco is not interested in retaining long-term customers. I will drive back to my old mechanic now even though he is a half hour away since I moved. I was hoping that I could make a good neighborhood contact. I was wrong. They had my wife in tears. Very sad and terribly uncomfortable transaction
