Service stations service near Essex, MD

I am in the middle of transferring a PA registered car to MD, and everyone here has been so helpful. They're quick, they keep appointments, they're accommodating and thorough, and I have gotten clear, reasonable answers to every question I've asked about the process. No car lingo, no trying to sell me something I don't need - they are actually concerned with my safety and doing their job well to ensure that. I'm so glad I brought my car here, and I will definitely be back! Christina Boehmer

Garry the Manager is the BEST. I check sereral places for a price for a catalytic converter for my 2006 chyrler van. I got prices from $869.00 to $1100.00. I search the internet and found Monunment Street Auto. I called Garry and he quoted $473.00 for a catalytic converter. I could not believe what I was hearing. I left my work place and went to Monument Street Auto. Garry provided me with excellent Customer Service. An employee from the auto center drove me back to my place of work and he pick me up from work when the repair job was done.

Amazing service! After breaking down while passing through Baltimore, Michael and his team took great care of my BMW 325i and had me back on the road in a few hours. Honest and friendly, they delivered great results at a price about 15% lower than their initial quote. A+!

Clarks Auto Repair is a locally owned business. We specialize in brakes, service and repair. Need a Inspection we got you covered, just stop in no appointment needed. Quick and accurate service guaranteed. Also Maryland State Inspections.

I was driving from Washington DC to Long Island NY on 10/20/2012 when I had a tire problem (slow deflation) on I-95. I made it to the Joppa exit ramp and put air in the tire at a quick mart/gas station. Not wanting to press on to a travel plaza for a tire repair I went to the nearby Day’s Joppa Auto Repair. They were able to help me immediately. When they pulled the bad front tire we found an unusual wear pattern that had worn one side down to the inner cord. Continued driving could have caused the tire to go flat again and possibly come apart. The other front tire was in a similar but less severe condition. I purchased a new set of front tires and an alignment to help with the wear pattern. They were able to get me back on the road in about an hour. As it was more than a simple flat tire, stopping there allowed me to get the problem fixed and continue my road trip. I found that Lissa, the general manager, and mechanics to be courteous, helpful and businesslike. The pricing and the services provided were right on the mark. I was pleased with the outcome and would use them again if I lived in the area.

I purchased a 2001 Ford Crown Victoria on November 20, 2014. The vehicle had a few minor issues in a very short time after purchasing regardless of claims of being a good running and driving vehicle that was ready to go as well as being Maryland State inspected on October 27, 2014. The gas tank release button wouldn't work, no biggie, the drivers side door control panel was loose and popped up every time when driving it, ok. Next I realized that the horn wouldn't work (A safety inspection issue), and the windshield wipers weren't working properly (Also a safety inspection issue). Things got worse when I made the long commute home and the car started to make a shaking motion and start to lose horsepower as I'm getting off of the highway. Things got even worse the more that I drove it. I managed to make it to a mechanics shop and they diagnosed it with multiple engine error codes that they stated the dealership was probably aware of before selling but failed to disclose it along with a bunch of other major issues such as bad spark plugs, bad ignition coils, oil leaking into the spark plugs due to a possible cracked manifold. The fluids were far past the point where they were supposed to be changed. The seller stated that he was aware that the fluids. Some of these issues rendered the vehicle undrivable. I was told by the mechanic which works at an honest and reputable shop that I should take it back to where I bought it and get my money back ASAP because the amount of work that needs to be put in would far exceed that of the value of the car. I understand things happen but all of these issues certainly should not happen within the first few of hours of purchasing from a dealer that claimed to have had it Maryland inspected. To make matters worse, when I called the Manager, he stated that he had no intention of fixing the more serious repairs that actually affected the drivability of the vehicle. The manager was beyond rude and had 0 customer service skills and lacked a great deal of professionalism. The owner stated the same. To add insult to injury, I realized after the fact that they charged me at least 300.00 over the suggested kbb retail value. Stay far far away from this dealership at all cost unless you don't mind the headache of being sold a lemon. What a nightmare!