Very Disappointed. I had Higher Expectations. I used to work here,... read more Very Disappointed. I had Higher Expectations. I used to work here, so I had very high expectations when I referred a friend here. A freind of mine had a 2002 Mercedes CLK with an intermittent ground on the lighting circuit, but I did not have the time to troubleshoot it in his timeframe, so I recommended All Phase. I had great confidence in them to perform such a basic diag, finding an intermittent ground. Terri told him the diag would be $175, which was fine, and that they'd need it for a day or so. No problem. The next day my friend told me that when he picked up the car, Terri told him that it needed a rear body control module for $1300, and if THAT did not fix it, they'd be happy to replace the front control module as well, for another $1400. I used to work with Jerry, Dale and Terri, so when I refer someone, I don't expect to be made to look like an ass. They basically charged my friend $175 to tell him they had no idea what was wrong with his car, but they were more than willing to spend his money guessing what the problem was. Jerry, Dale, Terri. I want to thank you for making me look like a fool, and possibly a crook as well. That's pretty shitty especially when I thought we were friends, but I guess there's a sucker born every minute, right?
AWFUL experience with this tint place. But from the looks of his comeb... read more AWFUL experience with this tint place. But from the looks of his comebacks to other reviews. He will have some EXCUSE. My husband Justin wanted to get his tint done for his Buick. The first time we scheduled an appt was a month ago for 2 PM. When we get there a bit early for our appt, we are informed they won't be ready for us until 2:30. (Okay that's fine, we can go to McDs and come back.) We get there before 2:30 and waiting a couple minutes AFTER 2:30. We decide to leave. He calls us and tells us he is done now when we are already going home so we decline their service. My husband decides to RESCHEDULE his appt for 9AM today. WHICH I hated cause of the previous experience but I go anyways. I get there before 9 and a man gets into a red car that I GLANCE says TAG and TITLE, points at THAT shop and asks me if I need help. I tell him no. Come to find out Tint Doctor sign says they don't open until 10..... I call the store #s cause I don't get how you can make an appt before the store hours!!!! after calling and LVM and finally reach the SAME man that drove away. He tells me he works for both stores by "himself." He has awful customer service. Tells me it is not that big of deal, claims his appt schedule must be out of wack, WAS NOT AWARE HE EVEN HAD AN APPT FOR 9, constantly over talks me, incapable of having a conversation, where there was no point in talking to him. So I left. So be aware when you have an appt with them!!
Great Bunch of Guys !!! They checked my air conditioning for .. FREE ... read more Great Bunch of Guys !!! They checked my air conditioning for .. FREE .. and added .. FREON. It worked immediately. NO CHARGE .. for the service or FREON !!! Not only are they a .. Full Service Shop .. but .. they do .. Transmission work .. also. I finally found a .. Trustworthy Service Center .. that I can tell my .. Family and Friends about !!! Thanks .. "All Star Automotive" .. for now keeping me cool in the hot summer !!! Jack
