Power window repair service near Hyattsville, MD

There are inconsistency between statements for availability and prices given on the website, on the phone, upon arrival, and after service for the same service. The repair were done right but kept haggling with prices (as if originally quoted prices were not effective) before the repair and tried to sell other services after I brought the price down for what was originally stated as a guanranteed price for the service. It was a lot of headache and time consuming.

Totally disgusting.

They have started to much overcharge for all services. Recently i had a oil change service and inspection and they changed cabin filter and charged ke $200. Even dealer would have done for much much less than them.

I visited IMA Motorwerke for a Prepurchase Vehicle Inspection. There were a bunch of fault codes that could not be figured out as well as a vibration for a previous inspection. While I did receive a report with comments and recommended work, it did not get to the heart of what I originally requested. When I asked and followed up, nothing additional was found. It was not until I took the vehicle for an inspection following vehicle purchase that I learned of a host of issues that were not previously identified. There was an exhaust leak, the vibration at the rear of the vehicle was a much larger issue requiring additional diagnosis, the headlight seals were busted, and the remaining fault codes rendered parts of the vehicle inoperable. Had I known the majority of these issues beforehand, I would not have purchased the vehicle. It is disappointing that I was charged $332.80 for the comments and recommendations that I received, and the saving grace for the issues that allowed me to get from under the purchase from another mechanic’s shop for free.

Excellent work. My car was stolen and doors were damaged. Excellent repairs and good price. Would recommend to anyone

My car was making a rattling noise when I started it. They did an oil change and said that fixed the issue. Two days later it started doing it again. The shop is always too busy to diagnose and fix problems.If it’s not a basic or straight forward issue they can’t handle it.

The price of the vehicle I purchased changed (increased $300.42 by his wife ) from the agreed upon original vehicle price I made with Mr. M--- after I signed and closed the bill of sale with him. This increase affected the amount financed. When I brought this matter to the attention of Salim (his wife) , she stated that the finance company was charging me the $300.42 for not paying cash and because they were financing the balance of the sell for me. I contacted the financial institution WL and the representative stated that their company does not charge such a fee. The finance company was concerned that bogus information was being given to customer. I immediate called the salesman and his wife. I left a message for the wife. I spoke to M---- who stated that this fee was the Ameri-Benz doc fee. I told him I had already been billed a doc fee of $29.00. He told me to contact his wife, who will not return my calls. I have been calling the salesman and his wife since 3/2/2016 (made my concern known on 3/1/16) to date. I have called the dealership twice to try to resolve this matter to obtain a refund for the erroneous fees she assessed me. I have placed 7 telephone calls collectively to the owner and to his wife (who prepared the loan papers) and to date neither of them will return my telephone call.

I have been taking my Honda and Lexus to Freestate for over 3 years. They are helpful in letting me know what is wrong with my vehicle and what could wait until the next service. The prices are not as high as a dealer but also not as low as say a side lot garage. I do feel confident that they are doing a good job and trust their opinion.

I've been with them for over three years. Great customer.service and knowledgeable.