Service stations service near Laurel, MD

STEER CLEAR! Sunoco 9395 Baltimore National Pike! I took my Honda in to have a diagnostic run on why the engine light was on. I worked a full day and walked back over after work to get a run down on what was wrong. The service guy went through a list of 4 items that needed to be done on the car - 1 was urgent, 3 were not. I went through the list one-by-one with him and confirmed my wish to hold off on the 3 non-urgent items. He confirmed that they would perform the 1 urgent repair, that they had been able to flip the engine light off (no explanation given), and that it would be ready in the morning. I went over to get my car the next day at lunch. The invoice was $572. higher than we had discussed. I immediately asked for an explanation, which seemed to annoy him. It turns out that they had completed one of the non-urgent repairs that I had explicitly said NOT to do. He knew this; he wrote it down when we discussed it. Not only had they done work I told them not to do, but their solution to the situation was for them to keep my car another day and reverse the work they'd done. Because I wouldn't need my car? Seriously. That was as creative of a solution as they could manage. Clearly this particular Sunoco is not interested in retaining long-term customers. I will drive back to my old mechanic now even though he is a half hour away since I moved. I was hoping that I could make a good neighborhood contact. I was wrong. They had my wife in tears. Very sad and terribly uncomfortable transaction

The price of the vehicle I purchased changed (increased $300.42 by his wife ) from the agreed upon original vehicle price I made with Mr. M--- after I signed and closed the bill of sale with him. This increase affected the amount financed. When I brought this matter to the attention of Salim (his wife) , she stated that the finance company was charging me the $300.42 for not paying cash and because they were financing the balance of the sell for me. I contacted the financial institution WL and the representative stated that their company does not charge such a fee. The finance company was concerned that bogus information was being given to customer. I immediate called the salesman and his wife. I left a message for the wife. I spoke to M---- who stated that this fee was the Ameri-Benz doc fee. I told him I had already been billed a doc fee of $29.00. He told me to contact his wife, who will not return my calls. I have been calling the salesman and his wife since 3/2/2016 (made my concern known on 3/1/16) to date. I have called the dealership twice to try to resolve this matter to obtain a refund for the erroneous fees she assessed me. I have placed 7 telephone calls collectively to the owner and to his wife (who prepared the loan papers) and to date neither of them will return my telephone call.

This place was recommended to me by a near by shop which I have gone to in the past since they were not able to service my vehicle at the time. Overall my experience was wonderful. I was greeted by friendly staff who were efficient and professional. The individual assisting me was attentive and he explained things in simple terms since I am not too familiar with service/mechanical issues concerning cars. I would definitely recommend this shop to my friends and family and anyone in need of a quality shop.?

My 2001 Honda Accord needed a lot of work done. Went to the dealer and received an astronomical estimate of over @2000 for everything. My neighbor highly recommended sharing the estimate with Moshe first and so glad I did. He was able to do all the work for $1100. He is honest and professional. The work was done over two days and I couldn't be more pleased. Great independent shop!

Don’t go there for inspection! Jimmy the manager plays stupid to upcharge the quotes. (Claims the paperwork has changed) A 30 min appointment easily turns in 1.5 hours. Jimmy schedules customers for re-inspection when he knows they don’t work. Horrible and dishonest place. Would NOT recommend. (I should have listened to the other reviews. Beware)

Since 1972, Allen Automotive has provided motorists in the Silver Spring, MD 20910 area with comprehensive auto repair services that include Car Care Services, General Services, Undercar Services, Heating and Cooling Services, Electrical Services, Transmission Services, Electronic Services, Internal Engine Services, Heavy-Duty Services, Towing and Miscellaneous Services. Our goal is to offer the best services available at affordable prices to get you back on the road in no time.

RUN!!!!!! RUN AWAY FROM THIS PLACE!!!!!!! * REAL CUSTOMER REVIEW * Don't be tricked by the good reviews on this website like I was. I won't try to convince you that they are bad; I will just tell you what happened, and let you the consumer decide. I brought my car into the shop to have some oil leaks sealed. I thought that the price was amazing, and hey what's the worst that could happen? The FIRST TIME I came to pick it up my car, it had been turned from a smooth ride into a lawnmower (metaphorically speaking). I was devastated because the shops owner had told me how great their star mechanic was. I was also confused because earlier that day the owner called, and told me the car was ready. I'm no expert mechanic but anyone who thought this car was ready should have their license revoked. The car rumbled, shook, and shifted funny. Please keep in my mind none of these things happened before this shop touched it. I called the manager who said that they would take another look at it. I was so upset because my car was ruined. I left the car with them, and prayed that the car would be better the next time. The SECOND TIME I came up there the car didn't raddle anymore but now my steering wheel was loose, and shook from side to side. I don't have to tell you how dangerous driving with a broken steering wheel is. I called the manager and insisted that the steering wheel be fixed because why should I have to deal with that if I didn't do it. The following morning I checked under the car and noticed that after $900.00 ($876.00 to be exact) I still had a leak under my car (a puddle to be exact). I took the car in that day and left it with them. About a week and a half had passed by this time; and needless to say this was slowly turning into a nightmare because i was out of almost $900.00 and had no car. My daughter missed a week of school, and I had to drive my girl's car. The THIRD TIME they told me the car was finished

Went there on Oct 16, 2015 for a simple oil change, have already filed with the BBB, car was running fine, told me I needed a qt of transmission fluid, I said fine, the minute I left the car began bucking, that was a Friday, please also note I am a female, on Saturday really didn't drive much as my son took me to PA in his car but when I did in the early am still the same problem, bucking and not shifting appropriately. On Sunday took the car to Walmart, much worse, it actually shut off, check engine light came on, cruise control light came on, had to turn off car, wait, gingerly start back up and ease my way back home. I called my mechanic. He came over. Let's start with the fact that I was 1 1/2 quarts low on oil (2 days after an oil change) and my transmission fluid was bone dry), he put 2 1/2 quarts of transmission fluid in, told me to go to work the next day have the guys pull it in the shop and hook it up to see if it throws any codes and then go over it with a fine tooth comb. See what Charm City didn't know is that I really hate to bother my mechanics for an oil change so I go there, but I've been working with mechanics for 16 years, so they pulled my car in the shop went over it and still had to add another quart of transmission fluid. My certified mechanics have told me that either charm city pulled the transmission plug and drained the tranny fluid or they used a fluid evacuator, when I confronted the owner who took offense to my language and really who wouldn't be pissed, he could have blown up my transmission..he lied, he said a fluid evacuator takes an hours...sorry bud....5 to 8 minutes....his mechanic lied and said he put 6 quarts of oil in my car...first off...why would you put 6 quarts when you only need to put 5 and you didn't put 5...liar...I don't care that you've been in business for 26 years, you saw a female coming in who never uses you for service and you thought you could get some service work from me, so you drained my tranny fluid and then had the gall to ask why I didn't come back, because you are untrustworthy, BEWARE ONE AND ALL. I have 2 certified mechanics that will testify to my story. This place needs to be investigated!!!!

My vehicle has broken down 3 times since I had work done at this shop! They claimed to have fixed the problem yet I just returned from getting Antifreeze to fill my radiator after my lower hose popped off an hour away from home! Thank goodness I was around a mechanic who was kind enough to help me or I would have been up a creek! Stay away if you don't want the hassle. Very Dissatisfied!