As a single woman, I have been looking and hoping for a car place that... read more As a single woman, I have been looking and hoping for a car place that treated me fairly. From the moment I walked in the door, I felt comfortable. I knew Tom and Ben were taking care of my car and giving it to me straight. They never take advantage of me and I know the work they recommend is needed and being done at a reasonable price. I suggest this place to all my friends. It's the only place to go for top-notch work. Thank you, Ben and Tom, for always taking care of me! Filecia Minnix Finksburg, MD
I have to say, I trust the work they do. I have nothing but good thin... read more I have to say, I trust the work they do. I have nothing but good things to say about this company. They stood up for doing work on my truck that needed to be done, but the insurance company wanted to just squeak by with doing half-ass work, so they wouldn't have to put out as much for the job. They didn't stand for it, and said, "No,", we are not doing this kind of work on this truck, it needs to be done correctly. And it was done! Thank you guys for the great service. James B. Reisterstown, MD
Very Disappointed. I had Higher Expectations. I used to work here,... read more Very Disappointed. I had Higher Expectations. I used to work here, so I had very high expectations when I referred a friend here. A freind of mine had a 2002 Mercedes CLK with an intermittent ground on the lighting circuit, but I did not have the time to troubleshoot it in his timeframe, so I recommended All Phase. I had great confidence in them to perform such a basic diag, finding an intermittent ground. Terri told him the diag would be $175, which was fine, and that they'd need it for a day or so. No problem. The next day my friend told me that when he picked up the car, Terri told him that it needed a rear body control module for $1300, and if THAT did not fix it, they'd be happy to replace the front control module as well, for another $1400. I used to work with Jerry, Dale and Terri, so when I refer someone, I don't expect to be made to look like an ass. They basically charged my friend $175 to tell him they had no idea what was wrong with his car, but they were more than willing to spend his money guessing what the problem was. Jerry, Dale, Terri. I want to thank you for making me look like a fool, and possibly a crook as well. That's pretty shitty especially when I thought we were friends, but I guess there's a sucker born every minute, right?