Toyota service near Pasadena, MD

AWFUL experience with this tint place. But from the looks of his comebacks to other reviews. He will have some EXCUSE. My husband Justin wanted to get his tint done for his Buick. The first time we scheduled an appt was a month ago for 2 PM. When we get there a bit early for our appt, we are informed they won't be ready for us until 2:30. (Okay that's fine, we can go to McDs and come back.) We get there before 2:30 and waiting a couple minutes AFTER 2:30. We decide to leave. He calls us and tells us he is done now when we are already going home so we decline their service. My husband decides to RESCHEDULE his appt for 9AM today. WHICH I hated cause of the previous experience but I go anyways. I get there before 9 and a man gets into a red car that I GLANCE says TAG and TITLE, points at THAT shop and asks me if I need help. I tell him no. Come to find out Tint Doctor sign says they don't open until 10..... I call the store #s cause I don't get how you can make an appt before the store hours!!!! after calling and LVM and finally reach the SAME man that drove away. He tells me he works for both stores by "himself." He has awful customer service. Tells me it is not that big of deal, claims his appt schedule must be out of wack, WAS NOT AWARE HE EVEN HAD AN APPT FOR 9, constantly over talks me, incapable of having a conversation, where there was no point in talking to him. So I left. So be aware when you have an appt with them!!

Clyde McLaughlin and Chris McConnell started Chesapeake Import Services with the goal of educating customers about the maintenance and repair needs of today's modern vehicles. Both owners have been in the industry for many years and have extensive knowledge and experience in both import and domestic car repair. We offer competitive prices, state of the art equipment, and ASE certified Master Technicians. We carry an extensive inventory of original equipment parts and give you personal customer service. Maryland State Inspection Station and are Maryland State Emissions Certified.

Independent Shop with the special tools and special knowledge to service top end imports. Specializing in Audi, BMW, Land Rover, Mercedes, MINI, Toyota, Subaru, Volkswagen, Volvo - and Asian Imports