Jaguar service near Silver Spring, MD

Great team here. Got me a new remote start for a great price and did it same day.

As far as my experience goes, the mechanic team there is the best. Phil has helped out my entire family and the array of issues our cars have had (Acura, Ford, Infiniti). I went in today to see him for the first time, asked for him by name, and he came right out and had me pull my car up to the bay. He then ran some scans based on the issues I told him and laid it all out for me, advised me on a starburst that I recently got on my windshield (and gave me a company he recommended), and a couple of other issues. I basically harassed him with all my questions/concerns and got straightforward, honest advice and it cost me NOTHING. He was a really big help, and one of the other mechanics even came over and gave some input. Did I mention this was at 4:00pm in the center of McLean? Busy time, and they were that helpful.

I've been going to Marv & Mikes for over 20 years. I have never been disappointed. When I married, my husband was a "dealership " person. He finally became frustrated with prices and poor service. I'm glad to be back to using Marv & Mike. They never fail me.

“I was dissatisfied with the service provided as they failed to inform me about the need for a re-inspection. Upon returning, I was charged again for a new inspection because the initial one had expired. This caused inconvenience, as I couldn’t register my car at the MVA. Additionally, during the second inspection, they insisted on repairing a part of my vehicle that the dealer confirmed was not necessary. It seems they prioritize profit over genuine service, leaving me to cover costly repairs for something that isn’t even faulty.”and I have to bring my car i again to be re inspected so I hope this time pass and they don’t came out with something else !!

I got my car towed here which I soon found out that it had overheated. Before this incident happened I never experienced my car to overheat. I asked them to diagnose my car and they told me the problem. I asked them once this problem was fixed would the car not overheat. Long story short I paid over $500 and it was not fixed, the car was worse!!! I drove from the lot and about two miles down the street antifreeze was literally leaking all over the road and the cat was smoking so bad I thought it was going to catch on fire. I took the car back 3 times and it never got fixed. I came in with it just overheating to the radiator now leaking and the problem not fixed. They would not find out the problem without me paying more money. If I would have known from the beginning there was a major issue I would have never wasted my money. I end up junking the car after replacing the radiator and still had a problem, then took it to n Dodge for them to do am diagnosis. All tune and lube completely got over on me and I talked with the service manner and the store manager. In even called the corporate number only to find out they were a franchise. I was beyond upset and disappointed because I trusted them. I will never go to another all tune and lube or recommend them to anyone!!! I had to junk my car at the end after having it for five years with no major issues!!!

These days it's hard to find a Mechanic/car repair shop that one can trust to do professional work and customer service. In June 2015 I bought my 2000 GMC SUV Jimmy to Mark Auto Service of Seat Pleasant, MD PROBLEM: engine misfire. hard to start in the morning. Told I needed a fuel pump COST: $500. Two days later, returned with same problem. 'Said' Zaatra (shop owner) now tell me I need to replace the fuel Injector. COST: $540. Return back in 2 days at the shop. Problem not fix. It's has cost me $1040.00 for two misdiagnosed's. I took it another auto repair facility...they were able to discover the problem and FIX IT. Turn out all I needed was a 'TUNE UP' (Spark plugs) MARK AUTO SERVICE refused to refund. As a CONSUMER...I cannot allow this shop owner Mark Auto Service get away without taking Legal Action.

I was at this shop 3 times and paid expencive repair , at last repair for $1023 I paid, but wasn't happy that he lost my remote from the car and didn't want to refund $120 for Honda car Remote. After ugly dispute and arguments , he gave me new remote , which is not matching my car, he wasn't able to programm. Basically it is useless. He claimed that my car panel is not working , broken . But All worked before his service. I regret, That support his business 3 times. Bad Customer service ! Dianna Y.

We are a full service auto repair facility servicing all makes and models

This gentleman stands behind his work and always keeps the prices well within affordable. A good mechanic is like a good Doctor or other professional, I take mine and my wife's car there all the time.