The price of the vehicle I purchased changed (increased $300.42 by his... read more The price of the vehicle I purchased changed (increased $300.42 by his wife ) from the agreed upon original vehicle price I made with Mr. M--- after I signed and closed the bill of sale with him. This increase affected the amount financed. When I brought this matter to the attention of Salim (his wife) , she stated that the finance company was charging me the $300.42 for not paying cash and because they were financing the balance of the sell for me. I contacted the financial institution WL and the representative stated that their company does not charge such a fee. The finance company was concerned that bogus information was being given to customer. I immediate called the salesman and his wife. I left a message for the wife. I spoke to M---- who stated that this fee was the Ameri-Benz doc fee. I told him I had already been billed a doc fee of $29.00. He told me to contact his wife, who will not return my calls. I have been calling the salesman and his wife since 3/2/2016 (made my concern known on 3/1/16) to date. I have called the dealership twice to try to resolve this matter to obtain a refund for the erroneous fees she assessed me. I have placed 7 telephone calls collectively to the owner and to his wife (who prepared the loan papers) and to date neither of them will return my telephone call.
I have had Prestige Auto fix several things on my 2007 VW Rabbit. It ... read more I have had Prestige Auto fix several things on my 2007 VW Rabbit. It has been a great experience. I was having trouble with my brakes which were suddenly not working or not braking all of the time. During the winter and ice, it was difficult to know at first if I hit ice or it was the brakes. Hasi did a test drive with me, and he could sense the problem. The brakes were fixed. Then,after an oil change, he noticed the fan on my car was running really loudly. (Yes, I had heard it, but didn't realize it was a problem.) I brought the car back and he put in a new fan. I feel like this is the first time I have had a mechanic I can trust -- and who also knows cars and really wants to make sure everything is working well. I am very happy with the service and also to keep my car up to par. I know I'm driving a safe car and that makes me happy! TAllen
I first learned of Tony's auto body shop through a colleague. I had To... read more I first learned of Tony's auto body shop through a colleague. I had Tony repair a large dent on the left side of my car. He was quick, thorough, and overall did a GREAT JOB! That was February 2012. A couple months later I was in a car accident. Of course, I took my car to the only place I trust and value! Again, to no surprise, Tony and Luis did an awesome job. That was April 2012. I have since recommended him to many of my friends and colleagues as his shop truly is the best in the area! Every time I have issues (major or minor) I swing by his shop. Long story short, Tony is very honest, genuine, and super dependable! You will NEVER get overcharged here. He will always pick up the phone or respond to your voice messages in a timely manner. I would HIGHLY recommend this shop to anyone in need of car repairs! =P
