I took my car to Ford and Wayne Auto Care because it was having proble... read more I took my car to Ford and Wayne Auto Care because it was having problems with acceleration. They told me that it needed a transmission. I agreed to have them do the work. Then they told me that the #5 cylinder wasn't firing, and it needed a motor. I was shocked but I figured they knew what they were doing. So I agreed to have them put a motor in also. They continued to say that the #5 cylinder wasn't firing, even after replacing the motor and transmission. They kept saying that "We have to go deep." I picked up my car and asked if it was safe to drive it. I was told that that took it on the highway and it runs great. On the way home I couldn't even get through an intersection after stopping at a red light. I tried to turn on the emergency flashers and they didn't work! I had enough, I took my car to a dealership. They pointed out where Ford and Wayne Auto Care had replaced an oxygen sensor and left the old one hanging underneath my car. There were vacuum hoses that were not attached, wires that were not connected, and parts that were being held on with zip ties. Unfortunately, the dealership was very busy and they could not take care of these issues. I had contacted BBB and they suggested that I take it back to Ford and Wayne Auto Care because they are obligated to fix the issues because it was under warranty. I reluctantly took my car back to them. They replaced another oxygen sensor and now my car is back on the road. It is not 100% by a long shot. I feel that it was probably the oxygen sensor the whole time, not the motor or transmission, and they charged me $5,080 for a whole lot of work that didn't need to be done. And on top of that, they broke something in the front end of my car so now when I make a sharp left turn there is a horrible grinding and clunking noise. I would not recommend this place to anyone for anything.
DO NOT UTILIZE THIS COMPANY UNLESS YOU WANT TO PAY FOR THE EXACT SAME ... read more DO NOT UTILIZE THIS COMPANY UNLESS YOU WANT TO PAY FOR THE EXACT SAME WORK TO BE DONE TWICE SOMEWHERE ELSE.
Called asking about a car was told it was in good condition and still ... read more Called asking about a car was told it was in good condition and still available. Show up an hour or two later and said I was there to see the car. They did not tell me to my face they sold it but i heard them arguing about it saying it was already sold the day before. I drove close to an hour to look at this car. They never even said they were sorry. The place is pretty run down, and the hole time I was there the phone was ringing and no one picked it up. DON"T Go TO GEORGE's AUTO!
