15 day Poor follow up, car remained outside in the Michigan cold weath... read more 15 day Poor follow up, car remained outside in the Michigan cold weather without ever bringing it in on a hoist. Called multiple times only to be told by Jeff they could not get to it. Was advised after the second day there I was next. After 15 days of back and forth we rented a car to see if possibly a Tech had been ill or something. But what we did know the shop could not service us to our expectations. After showing up Jeff the head mechanic finally agreed to give us an estimate that only repeated what we had said when we brought the car in i.e. the engine light and VSC light was on and there was dragging in 1 and 2nd gear. Cost $6500. Thank Goodness the car was still pretty drive able. It is not a hooptie. Got a 2nd opinion they researched it in 2 hours. repaired it, $402.
Don't make the same mistake I did. Took my car for front end repair. ... read more Don't make the same mistake I did. Took my car for front end repair. Days after dropping it off I called to get the status. It was clear nobody had looked at the vehicle. Every time I called, stories were conflicting. I agreed to the most outrageous price , with the request not to use garbage chinese parts. They did just that. The parts charge of the bill was $800. Me pricing the same parts in the very best brands came to $350. The total bill for 2 control arm and a alignment that was never done was $1600 with the 10% discount right under the bible verse on my invoice. I didn't get a alignment printout, which is mandatory by law, because it was never done. I had to pay another shop to do that. People who hide behind christianity for financial gain, aren't christian at all. They are in fact, the exact opposite. My expectations are very much within reason, as several other mechanics agreed. I am not vindictive and I stand to gain nothing. My only purpose is to protect the next decent person who might fall victim.
I was given a verbal estimate of the costs to fix and the estimate was... read more I was given a verbal estimate of the costs to fix and the estimate was correct. They promptly went to work on the vehicle. I am always pleased with the amount of effort these guys put out in order to resolve the source of my problem. See you agin soon.
