Went in for a rear subframe and rear passenger side control arm replac... read more Went in for a rear subframe and rear passenger side control arm replacement they ordered aftermarket parts instead of OEM that was quoted by my insurance (Progressive). They charged me an extra $118 for the aftermarket parts including my deductible of $500, totaling in $618. After a recieved my vehicle back 10 miles into my trip home I noticed a tear in the my leather seats in my 2017 Subaru Outback I took it back to them for employee negleglence I pointed the finger at them stating that it wasn't there before I brought it in and had a photo to prove. So you'd expect them to resolve it and take care of it free of charge. Right? Wrong. They went through their "insurance" I think and paid for a new seat skin plus the labor that they still ended up charging me $150 and in turn I'm at a loss for ever trusting this company with my vehicle in the first place. Side notes they proclaim that the tear only happened due to my "old car" and "cold weather" in my 2017 Subaru Outback. DONT TRUST THIS SHOP WITH YOUR VEHICLE, THEY WILL FIND A WAY TO RIP YOU OFF. Service began 1-2-2022. Service ended 2-11-22. Don't just say your sorry
I've been coming to this dealership since a young age bc my father has... read more I've been coming to this dealership since a young age bc my father has bought cars & had his cars serviced at Prestige for years. When I needed a new car, I bought it from Prestige & they currently do all the service on my car. It is a family business, they pay attention to detail, and provide great customer service. If my car is being serviced, they will drive me to & from work that day while they fix my car. I could go on & on with many excellent experiences I've had, but the point is that they go above & beyond to help their customers. Highly recommended. Stacy Hillman
Everyone at Prestige is completely customer focused and I always feel ... read more Everyone at Prestige is completely customer focused and I always feel like they are looking out for my best interest. The customer service is beyond my expectations and I would recommend Prestige Imports for any of your car buying or car repair needs. Their pricing is also very reasonable and fair. Hemal Kuipers
