Porsche service near Burnsville, MN

High quality auto repair in Plymouth MN

Love the team at Big Rs.

I took my college students car to Lake Elmo repair for an oil change and a headlight being out. I told the tech that the headlamp was brand new (and retested in the other headlamp) and that the problem had to be in the wiring harness. The total charge was $165. It appears they simply replugged the light in. My student told me 2 days later the “oil change” alert was still on and that the headlight was out (again). I had him take the car back to Lake Elmo Repair and they told him he would need to bring it back with an appointment. I don’t think it is fair to expect us to have to come back according to their schedule when the problem was the poor workmanship of Lake Elmo Repair. I figured the convenience of this shop would be worth it - but it’s not. I’m going back to Myron’s

Another huge oil stain on new epoxy floor after Trinity oil change. Friday 1:00 PM Sue Ferguson, 2017 Honda Pilot

Overall the work on my vehicle was flawless, but the communication was below standard. I had schedule an appointment for an oil change and for a service check an my rear breaks. I dropped my truck off a day ahead of schedule as requested so they didn't have to wait for the vehicle to arrive to start work. On my appointment day I received an estimate in the afternoon which was great but greatly over estimated. I then called a few hours before the shop closed because I was wondering what the status was. I was told "I was just about to call you, are you okay with the estimate? We have the parts in shop, and would be ready Friday." I agreed and denied some of the other work requested because I didn't feel it was needed and waited till Friday. I expected a phone call when the vehicle was ready. I never received that call. I called them an hour before the shop was closing, I was worried or thought I did something wrong. I was shockingly told "We decided to pull two vehicles ahead of yours due to them having more severe damage. We figured you could pick your vehicle up and drive it this weekend and return it Monday as the work is minor and your vehicle is drivable." After that conversation, I decided to let them keep it because I was so worried about it getting bumped or even worse inadequate service(a rush job) to get it in on Monday. Monday morning I finally got the call that my vehicle was ready. Overall so far the work has held up and no problems. Knowledgeable mechanics that I believe could address and fix any problem you might have with your vehicle. I would say my experience. Stay close to your appointment. Call frequently to make sure the shop is working on your vehicle, and giving updates during your appointment window. To make sure your vehicle is being worked on. It took a week to do an oil change, and replace only the rear breaks/rotors, with all parts in the shop.

Tony was very helpful with looking into a fix for a detached splash guard. I've been an Apitz customer for many years, and have always received prompt, courteous service.

Next Generation Auto has been proudly serving Hudson since 2011. Our team of certified technicians, led by Service Manager Marti Korbel, would be happy to handle your complete auto care needs.

The word "Honest" is part of our name for a reason. We train our managers and owners to do everything possible to kill the old stereotypes associated with mechanics and car shops. At Honest-1, 66% of our customers are female, and we recognize that. We endeavor to ensure no customer leaves the lobby until she is given an explanation of all charges (complete with diagrams, computer models, and technician advice with a smile). Customer service and customer experience is our top priority! All our centers across the country maintain an upscale lobby with features like leather easy chairs and couches, sparkling tile floors, complimentary soft drinks and bottled water, gourmet coffee stations, large flat-screen televisions, secure children's play areas, pristine restrooms, and exceptionally clean work areas. We have taken years of auto-shop experience and coupled it with an unparalleled attention to detail and a keen ear. We listen to you, and we hope to continue to cater to your needs as we grow.