I have been coming here for a long time. Maybe 7 years. The service is... read more I have been coming here for a long time. Maybe 7 years. The service is always great, but they are pretty expensive. There was a time I needed some major engine work, and they quoted me over 5 grand to do something that I got an independent mechanic to do for about 1500, including parts. I will only go there as a matter of convenience now and for smaller repairs. Anything major, bring it elsewhere. I would love to give Steve at Southcross the business, but he prices himself out of the market.
I went to Southcross because my transmission started acting up. I only... read more I went to Southcross because my transmission started acting up. I only had the car for a few months. Luckly it was under warranty. And they handled the whole thing, they also fixed it in a timely manner as well. I recommend them for any service you need on your cars.
- They do not properly inspect or service vehicle as agreed prior to d... read more - They do not properly inspect or service vehicle as agreed prior to delivery (you will have repairs in excess of $1000 from Day 1) - 2nd key will not be provided - Extended warranty you paid for the dealer does not fund so your contract gets suspended - Title transfer paperwork is not sent in within 10 business days as required by law - Parts will be missing from the vehicle - Vehicle advertised as "like new" with "no rust, no dings, no scratches" will have all these defects - All-Weather tires supposedly on the vehicle are actually snow tires so you will have to spend $800 on new tires when spring comes around Save yourself the trouble and buy elsewhere, unless being ripped off is your thing!
