Honda service near Independence, MO

This transmission shop explained clearly the problem and how it needed to be repaired. Their honestly is refreshing, one of the few repair shops I would highly recommend.

We are experts in transmission repair and complete car care. Our friendly technicians are prepared for all your vehicle needs including engines, brakes, suspensions, air conditioning and much more. Call (816) 533-4247 today!

Quality customer service and trusted mechanics!

These people replaced my daughters engine total cost $1400.00. A week later we had to take it back because of a bad oil leak. It was the main rear seal. $20 part but $350 in labor because they had to drop the engine again. I asked why they wouldn't automatically replace a $20 seal in a 2002 engine while the engine was dropped and their response was well it's under warranty so you can file a claim with the person you bought the engine from to get reimbursed. So I did and guess what?? Claim denied because they said replacing the main rear seal when replacing an engine is considered routine maintenance and should've been checked and replaced at the time of the engine replacement.

When I first came to new concept I thought they were good. So when something major went on with my car I came back to new concept. It turns out that I needed a new engine which cost me $12,000. Since I got the new engine I was still experiencing the same problem that led me to get the engine. About every thousand miles my oil light was coming on and I had to add oil to my car. Took it back to new concept and the gentleman said that it was the oil pan that was leaking or something like that. So they repaired that. That was another along with some other things I had done. $4,000. The problem persisted. When I brought it back the next week the shop Foreman said oh the gentleman that did the work did not top it off? We'll top it off and you'll be fine. The next week. The oil light was back on again. I spent the next 4 weeks coming back to new concept so they could research where this oil was coming from and more importantly where it was going. On the 4th trip in they told me that my turbo was leaking into my exhaust and that's what was doing it and that was going to cost me another $4,000. At this I have lost all trust in them, so I took it to the Audi dealership. The Audi dealership measured the oil could not find any leaks. Not in my turbo or anything. It took a couple of trips to the dealership for them to measure consumption and try to figure out what the problem was. They did and they told me it was the pistons. Which the pistons are the engine. So now I need to take it back to new concept to see if they will honor their warranty for the $12,000 engine that are put in or not. I do not have any faith in there shop Foreman to get the job done correctly. It seems as though he is just trying to push me off so he can get on to the next thing. I have sent the information from Audi to New Concept so now we'll see if they honor the warranty and fix the problem.

Established in 1986, and still owner operated,by Eudell & Pam. We are a full service ASE certified shop that can handle any repair from wiring problems to transmission overhauls. Air conditioning to hard diagnostic problems and everything in between. "Honesty is our Policy"

Certified Transmission specializes in the repair and replacement of transmissions and related components. Come in today for a free Certi-Care Evaluation!

I have used David & team for over 3 years now. I would recommend them for any type of work. Very reasonable. David is fantastic at explaining things in detail & talking through what needs to be fixed. I am a single mother & never worried a bit about being ripped off. Most genuine, honest mechanic I have ever come across! Jennifer Pool

I took my suv back in August for Ac repair front and rear. Thought it got repaired it's April and Ac is not working if I bring Ac in for repair the Ac shouldebeen repaired not patched to have to bring back later but then warranty don't cover repairs because they claim it's leaking from hoses. The I'm told other problems about my vehicle I didn't even ask about. Not satisfied and they weren't helpful at all