Mercedes benz service near Raytown, MO

Traveling form another state for the Holidays I needed to get tires before return. After install when driving the car made a noise and vibrated-I was short on time and New Years was coming so I took my car back first thing the next morning. I was told that the bearings were bad and tie rod like an additional $800.00! I had them do the work the parts were $250.00 and if I had the time I would have done myself. When I picked up the car it made the same noise I took part they put it up o;n the lift and all that was original wrong was a $12.50 pin!!!! They did not offer to give any of my money back! I would not do Business with them again for anything!

This business is nothing more than a parasitic scam facility. Do not take your vehicle to this repair shop. They falsly advertise as an "authorized repair facility" for major foreign automobiles (BMW, Saab, Mercedes) and they are not. After taking my vehicle to this shop for over two years I became suspicious about the work being performed, the parts being used, and the incredibly high prices I was paying with constant, repeat failures of these expensive parts. I finally contacted my vehicle manufacturer and explained this whole situation to them and they informed me that this business has been "red flagged" as UNAUTHORIZED for any major foreign car repair service. They went on to explain that this shop claims to use genuine parts for whatever vehicle you have but they actually use cheap, aftermarket Chinese parts yet they still charge you for the genuine part you were expecting to get, actually they charge you more!!! After realizing what was going on my vehicle was taken to an authorized facility and they discovered some major damage that had been done during the previous "repairs" and some additional problems that were never brought to my attention because they had been caused by the "mechanics" at this shop in an effort to have me return in need of an additional repair. I've reported them to the BBB and the manufacturer of my vehicle. I've also reported them to the Missouri Highway Patrol who has an investigative unit that focuses on these exact issues since there are crimes involved with tampering with a motor vehicle. Do not make the same mistake we made, stay away from this place. You will pay a ton of money and your repair problems will only get worse.

I am not very happy with my experience at Peerless Automotive. I called them telling them my alternator is going bad and needs replaced and then took my car into their shop and told them in person. They told me I still had to pay $160 dollars for the “test” on the issues that I already knew. Previous dated inspection by Peerless showed my belt needed replaced as well. Upon test completion it was in fact my alternator that needed replaced. Despite letting Peerless perform the work, I didn’t not receive my $160 back for the “test” they needed to run. The work itself to replace the alternator and belt was outrageously high ($940 including test cost). A new alternator costs approximately $100-$120 and a belt costs ~$30 for a Toyota Corolla. I will not be bringing my car back to Peerless for any maintenance work other than oil changes.

Certified Transmission specializes in the repair and replacement of transmissions and related components. Come in today for a free Certi-Care Evaluation!