Fuel injection repair service near Riverside, MO

When I first came to new concept I thought they were good. So when something major went on with my car I came back to new concept. It turns out that I needed a new engine which cost me $12,000. Since I got the new engine I was still experiencing the same problem that led me to get the engine. About every thousand miles my oil light was coming on and I had to add oil to my car. Took it back to new concept and the gentleman said that it was the oil pan that was leaking or something like that. So they repaired that. That was another along with some other things I had done. $4,000. The problem persisted. When I brought it back the next week the shop Foreman said oh the gentleman that did the work did not top it off? We'll top it off and you'll be fine. The next week. The oil light was back on again. I spent the next 4 weeks coming back to new concept so they could research where this oil was coming from and more importantly where it was going. On the 4th trip in they told me that my turbo was leaking into my exhaust and that's what was doing it and that was going to cost me another $4,000. At this I have lost all trust in them, so I took it to the Audi dealership. The Audi dealership measured the oil could not find any leaks. Not in my turbo or anything. It took a couple of trips to the dealership for them to measure consumption and try to figure out what the problem was. They did and they told me it was the pistons. Which the pistons are the engine. So now I need to take it back to new concept to see if they will honor their warranty for the $12,000 engine that are put in or not. I do not have any faith in there shop Foreman to get the job done correctly. It seems as though he is just trying to push me off so he can get on to the next thing. I have sent the information from Audi to New Concept so now we'll see if they honor the warranty and fix the problem.

Established in 1986, and still owner operated,by Eudell & Pam. We are a full service ASE certified shop that can handle any repair from wiring problems to transmission overhauls. Air conditioning to hard diagnostic problems and everything in between. "Honesty is our Policy"

Did they do a sound job of replacing the starter? Yes, however, they price gouged the starter and said the verbal estimate given over the phone did not occur. When I brought this to their attention I was told, this is how I make money, off of parts. Seriously? You make your real money off labor. They charged $165.00 for a remanufactured starter that literally cost $74.00 a block down the road, but what s worse??? They DID NOT honor their estimate AND they did additional work to the car without authorization. This is why I go to places like Tires Plus... at least they are held to standardized costing. Ridiculous. I will NEVER go there again and I ll tell everyone I come across not to as well. I learned a valuable lesson. GET IT IN WRITING!

Warning: this business isn't trustworthy and they don't stand behind their work. I have now paid 665.94 for an Alternator that retails for 121.99 over 1 year and 3 months. Here is how the scam works: they replace your 11 year old Alternator with a subpar remanufactured part and mark up the price 40% and receive a dealer discount off retail from their supplier. Although the supplier provides a "Limited Lifetime Warranty," the part is junk and designed to last 1-2 years before failure. The supplier is hedging that the buyer forgets about a warranty, moves out of town or perhaps sells the car before it fails so it no longer carries the "Limited Lifetime Warranty." Conversely, if the owner still has the car they diligently bring the car back to repair shop that installed/warranted the part and the repair shop charges full labor for the replacement. It's a total win for the repair shop as this generates more labor fee income but the owner is now stuck with the same subpar part. The unethical side is that this shop performed this work without authorization and counsel/option of using factory vs. subpar remanufactured parts. They simply tell you it's warranted after the fact and hope that you move on because you need your life back. Furthermore, on the second repair with instructions to call me after diagnosing the issue they again performed this work unauthorized. There are other "trustworthy" repair shops in this area and strongly recommend that you look at their reviews prior to receiving "unauthorized" service from this business.

Great service, one of the best auto repair services in town, or Kansas for that matter- extremely knowledgeable with "Old school" customer service! fair,reasonable,HONEST.Pretty rare these days! If I have ANY car problems, I Call B&B GARAGE! Felton H. Basehor, KS

My son's car broke down 600 miles from home, and was towed to Butler's. It turned out the damage was extensive and there were many calls back and forth between myself and Tanner. He and his team worked diligently to help us through a difficult situation. They were honest and knowledgeable, and I recommend them highly.

These guys are my go to shop in eastern Jackson County. Fair rates for excellent service