Great experience. I went in blind and last minute to get my 1971 Impal... read more Great experience. I went in blind and last minute to get my 1971 Impala worked on before I headed out of town; they were able to fit me in immediately and get it done. Staff is complete and very knowledgeable. -Quentin Simmons
Northwest Automotive has serviced my 17-year-old Honda Accord a few ti... read more Northwest Automotive has serviced my 17-year-old Honda Accord a few times now... for everything from routine maintenance (oil changes, alignment) to replacing the ignition switch. They are professional, courteous, and patient in answering all my questions. They waited patiently when I shopped around for the best quoted price, and never performed any maintenance without double-checking with me. There were never any hidden costs or surprises on the bill. They were accommodating of my work schedule, let me drop off my car early, and come pick it up right before closing. I would recommend this service center to anyone. They are great! -Barbara Otey
Today I received some of the best customer service I have ever receiv... read more Today I received some of the best customer service I have ever received from a local shop. My wife's ZX2 stopped on Hwy 35 and AAA recommended Shaw's Tire and Auto to service it. I, however did not need a recommendation, because I have been taking my cars to Bobby Shaw for the last 7 years. He has always over communicated... Calling to ask me if I wanted the cheap, mid level or best part to replace the failed part... I love that he gives me the choice. I know in advance what my bill is going to be, and he always calls if he finds something out of place that may need my attention in the future. Like today... He replaced the fuel pump and the alternator... But when he had it on the rack... He noticed that the outside tie-rod was about to fall off... So he called, knowing in was tight on my finances, he offered me some options. I NEVER write reviews... But today... You can't seem to stop me... I'm so impressed, yet again, with the service, that I'm blasting the sites with happy reviews! Please, if you value your time and money... Go to an honest service station like Shaw's Tire and Auto!