I took my older vehicle here for a tune up. The front counter person m... read more I took my older vehicle here for a tune up. The front counter person made me uncomfortable from the start by being so promising of how well they will perform the job, as he stated the price. Normally, mechanics would like to take a look first. I was aware of a humming noise coming from the air filter section of the engine, but thought it would be corrected during the tune up. Once I was given a job status call with recommended services, the noise was not mentioned. But at pick up time, the counter person brings up the noise and a quick fix deal if I bring it back. (Half Labor Charge). I took it back. At pick up, he charged $125.00 for 1 hour labor which would be $250.00 an hour. I just paid! Over the next 2 days, the engine was stalling, riving up on it's own and not idling properly, so I took it back. Automatically, he started talking of more charges. When I mentioned the overpayment I had already paid, he stated that I'm the one who agreed to pay it. I still have to get their work corrected.
What a waste of my money I will never be back because y’all are snobby... read more What a waste of my money I will never be back because y’all are snobby and petty
went in knowing I needed alot of repairs. Randall told me that he woul... read more went in knowing I needed alot of repairs. Randall told me that he would have one of his techicians drive the car for the noises that I was hearing, and then check out the car before before any repairs. when they checked out car Randall took me out to car and showed me what was wrong. Gave me est. on what I needed, gave me some recomendations for next time. I couldn't believe the total was almost 400 less than I expected. Honest,fair, trustworthy, a customer for life. Thanks Randall and Brady.
