Great to do business with. I have developed a great relationship with... read more Great to do business with. I have developed a great relationship with them for both my cars. My 2011 Ford F-150 was having a timing issue and spark knocking terribly. I took the car to the Ford dealership and they told me the spark plugs needed to be replaced at 80K miles. I agreed and paid them $600 to do it. As soon as I drove off the knocking started again. I took it down to Jade and he asked his Ford certifed tech to check it out and he found that the PCM module needed to be reflashed to adjust the timing and only charged me around $100. I guess if I had asked them first I would have saved $500. I will go to them first next time.
It's a real blessing these days to find an auto shop and mechanics who... read more It's a real blessing these days to find an auto shop and mechanics who you can trust. Cabarrus Imports is just such a place. I have been taking my Honda there for several years and know that they will do only what is needed, will tell me when I do need something, and then they will do the work well at a fair price. On my last oil change, they noticed a dripping water pump - a sure sign of impending failure at its age - and I was able to get a new pump put in along with the timing belt at a fair price, prior to being stranded on the side of the road. If you have a Honda, this is the place to take it!
Vehicle just stopped and I had it towed to Cabarrus Imports. Mileage ... read more Vehicle just stopped and I had it towed to Cabarrus Imports. Mileage was under 70,000. They told me right off the bat that is would be $2200 WITHOUT looking to find out the problem. Was told was a timing issue but he could fix that but may not work and would need a new motor anyway so he would just start w that. ARE YOU KIDDING ME!!!!. Did he truly expect that I would just write him a check for that amt without him having a clue as to the problem. No trouble shooting at all??!! Try to tow to other shop and will not release without fee -- Awful place and people. Has not sent a receipt from when they took my car hostage and wouldn't release to AAA without paying them to make a phone call for a new engine. I hate that I have to even give them 1 star on this review.
