Triumph service near Wilmington, NC

Paid for a transmission service on my 2008 BMW 528i which was told would go the shift issues where my car was going into park at slow speeds…basically not knowing what gear to go into. It was due to no fluid and leaking pan which all were corrected. Then told at visit also needed a battery which I was unexpected but I replaced it too. Just took it back after calling only a day after getting it back with still shift issue. Told some codes were found and reset, and it was shifting fine. Same as first time I was told (passed quality check). Got in the car and again just as before and advised them, car shifted hard into higher gears. So either the mechanic knows nothing to which he’s talking or someone is lying about the work altogether bc the problem is not fixed and it doesn’t take but a drive to decipher it.

I have been dealing with these guys for several years. I don't have to wait - they are usually there to greet me and take the car in immediately. They don't perform repairs so I get honest reports. Nice clean waiting area. Info is computer updated immediately and I get my tags practically next door without a hassle and within minutes of the inspection.

These guys are great at what they do. You can tell they care about you and that is what I look for when trying to find a shop for my baby. I brought my car in for a check engine light and some squeaking coming from the front of the car. They checked my car out and had a written estimate for me to review within an hour. I had them perform just the minimum to get by and they helped me prioritize the repairs so i can plan to have them done in the future. I feel safe and aware in my car now. Thank you Import Performance.

All Cottman Transmission and Total Auto Care centers abide by Cottman's complete service philosophy, which calls for your vehicle to be repaired properly the first time, so that you don't have to lose either time or money. Cottman's Service Philosophy is the reason why millions of customers have trusted us to repair their vehicle's transmissions over the past five decades. You see, at Cottman, we know you have more important things to worry about than your car. Cottman will never compromise its standards just to make a vehicle "superficially drivable." We will never perform a low quality service that would result in increased costs, inconvenience, and possible hazardous driving conditions for our customers.