Took my Mercedes to have wiring harness to rear tail lamp repaired. Sw... read more Took my Mercedes to have wiring harness to rear tail lamp repaired. Swedish Imports forgot to order/install gasket - allowing my trunk and electronics to become flooded upon the 1st exposure to bad rain. $2300 in repairs to Mercedes after the electronics short circuited and set the alarm horn blaring for hours, lights going on and off, etc. When confronted, the owner refused to acknowledge that his technician could make a mistake - even after he called Mercedes to confirm the gasket doesn't come with the tail light assembly. Worst customer service experience in years. Mike, the owner, is belligerent and thinks he and his staff are infallible. Although their website says Mercedes Service Center - only Mercedes Benz does Mercedes repairs.
Steve agreed to purchase my Highlander for $14,500. Even offered to pi... read more Steve agreed to purchase my Highlander for $14,500. Even offered to pick it up at my home and complete the bill of sale. At 6 am, he emails me that before they pick up my truck, he couldn't pay the $14,500. He "just got new data" this morning that puts the value of my truck at $14,000. Take it or leave it. I told him I would rather take less from an ethical dealer than accept his sleezy sales tactics. He then hung up. BE CAREFUL OF THIS CROOK!! IVE REPORTED THIS UNETHICAL SALES TACTIC TO THE BBB.
Seems to be able to find the parts to keep my wife's Saab on the road ... read more Seems to be able to find the parts to keep my wife's Saab on the road freindly service and a positive attitude amonst all the employees is a plus
