Refuses to call me back to make appointment for fine adjustments after... read more Refuses to call me back to make appointment for fine adjustments after lowering the car. John is very unprofessional and clearly unresponsive. Stay away from this one. -Pat
DON’T GET RIPPED OFF... TAKE YOUR CAR SOMEWHERE ELSE... read more DON’T GET RIPPED OFF... TAKE YOUR CAR SOMEWHERE ELSE I took my wife's 10 year old Mazda to Campanella's to diagnose check engine light. I explained to them, "I just paid you $1,000 for work on the car 2 months ago and I don't want to put more money into it if I don't have to. The car is too old for that." I asked and was told that diagnosis would be $95 if I chose not to have repair done. Figured I might as well get the work done. Boy, was I wrong ! I should have just paid the $95 for dignosis and left. Bill was itemized as follows: PARTS $121.75 for air intake hose FP47-13-220A that Mazda sells for $60.95 list. (on-line list prices ranged from $33.38 to $48.25) $ 20.05 "Shop Supplies" (when I asked I was told, "We add that to all bills"). LABOR $ 95.00 Diagnosis (no skill, just plug it in, get the code, look up the code). $ 32.96 Labor (easy access / right on top, all you need is a screw driver and pliers, remove 4 clamps, insert hose, replace clamps) 10 min. tops. This was in addition to the $95 diagnosis charge. $ 3.00 "Hazardous Materials" (dispose of a 3" diameter x 18" long hose) _______ $272.76 TOTAL I'LL NEVER TAKE ANY VEHICLE TO PAUL CAMPANELLA'S AGAIN ! They may suck you in by doing flat repairs for free... But when you give them a shot at real service they act like pigs.
