This place is reliable, honest, neither slow nor fast, and is economic... read more This place is reliable, honest, neither slow nor fast, and is economical. It is best to call them during working hours, describe the issue(s), and set an appointment for drop off. They allow you to drop the keys through a mail slot and leave your car if dropping off before they open. They call you if there are issues and when the auto is ready for pick up. They offer great services, at good prices, give decent estimates, and communicate any issues during the process. The only drawback is that Tom is kind of a curmudgeon. He is a very honest and trustworthy person, but is grumpy nine times out of ten. My wife and I have been going to Stephanou's for about seven years or so. They are awesome.
DO NOT take your vehicle to this shop. Was quoted one price initially,... read more DO NOT take your vehicle to this shop. Was quoted one price initially, then was told it would cost more money. Pre-paid for service to be performed on the car and it came back worse than when it had been given to them to work on. Weeks later after getting some more money together I took my vehicle to another shop where they looked at the vehicle and all of the electrical wires had been ruined with permatex glue, and joined back together incorrectly causing the car to shift improperly. They also caused damage to the newer transmission when forcing the new wires back together. An additional several hundred dollars later and my car is finally fixed correctly. Do not take your car to these guys even if they are your cheapest quote, trust me it will end up costing you twice as much in the long-run. I feel as if once I had paid they no longer cared about fixing the vehicle figuring they had nothing to lose. I do not like leaving bad feedback about people but I even called the guy to see if out of good faith he would help me pay even with a small amount to fix the damage they had caused to my vehicle which led me to incur unnecessary expenses and he just said " Oh well I am glad that it is all fixed now, I just feel that I didn't make any money on your 'repair' so I have nothing I can do for you." Not good business, when people read this it will cost him more jobs in the long run. You have been fore-warned. Take your car to Del Trans, Schilling, or even Meenan even if they quote you a little higher, at least they will do the work right the first time.
Went to have my breaks checked. A & A Auto Service was totally fill wi... read more Went to have my breaks checked. A & A Auto Service was totally fill with honest and awesome mechanic. Told me I could go a couple of months before having them changed!
