We have had our cars serviced by Ansert for the past 8+ years. They a... read more We have had our cars serviced by Ansert for the past 8+ years. They are extremely honest and very reasonable. They only fix what is absolutely necessary - and explain what is needed and why. They always look for the best parts at the lowest price. I would recommend them without hesitation. If your car needs more work than they perform - IE: transmission work - they will be the first to let you know - and wont take your money or waste your time. If you live in Maple Shade - or a close town like Cherry Hill, Pennsauken or Moorestown...and you are looking for a GOOD, HONEST mechanic who does quality work - don't look any further!
We've been going to Carlo's for about three years now, and have nothin... read more We've been going to Carlo's for about three years now, and have nothing but GREAT things to say about this establishment. We've dealt with mechanics in several states across the U.S. and overseas, and Carlo's is the most comfortable place we've every dealt with. They are excellent about contacting us with an estimate - and options about repair work (what needs to be done immediately, what we could reasonably do ourselves, etc.) - before making any repairs.
Be careful with this station. If you go for an oil change make sure yo... read more Be careful with this station. If you go for an oil change make sure you tell them your car runs perfect when they ask you that question. If not they will charge you for diagnostics without authorization.They charged me an additional $30 to test my battery because I told them it was hesitating when I went to start it.He said no problem,we'll check it out while were changing the oil.They refused to release my vehicle or speak to me when I came in to pick it up. I had to steal it off their lot with my spare key.I dropped off payment for my oil change 45 minutes later and they wont give me my other key until I give them an additional $32 in cash. Bad business practice. You cant just assume someone has an extra $30 and charge them. I broke my leg and lost my job 7 months ago.I was 3000 miles over due changing my oil because I didnt have the measely $25 to change it for the last 4 months. Whether they earned the $30 by checking my vehicle or not I didn't have it and would have told them that if they'd asked me when I was there.Even if they had been willing to work out an arrangement to pay their additional fee the following week when I got paid I would have.I would have wrote a check to be cashed the next week as I planned to go back to have a new battery put in.They didnt care and turned nasty. A bad situation that DIDNT need to happen if they had just communicated.Now they've lost future business from me when finances change and need service.I will tell EVERYONE not to go there.It is unethical and unprofessional to not provide a written estimate or verbal estimate of repairs AND diagnostic fees before charging someone and forcing them to pay!
