Mufflers repair service near Jamesburg, NJ

Matt was my mechanic was very caring and knowledgeable. Easy to trust. Assesses my car informs me what I need and when it needs to be done. His professionalism is outstanding. Thank You

This shop scams people. DO NOT COME HERE. I have FULL COVERAGE car insurance in which I do not have to pay anything in the event of a car accident. When I first called to release my car, they said that my car wasn’t there for 2 days. Meanwhile, incurring storage charges. This is the oldest trick in the book to get money when they “can’t find” your car. My vehicle was here for 2 full weeks sitting in their lot HOSTAGE. Insisting on ME paying them cash or credit card to be released to my insurance approved body shop. They dodged almost every single one of the insurance company’s calls when they tried to pay the tow and storage fees from them. Multiple times they claimed the owner was not in or the woman who deals with billing was out. Stalling to get more days in storage fees. When my mom went down there to sign the release paperwork, (7 days in at this point) the owner Benny tried to hustle $800 cash or credit card from her so “they could tow it to the new body shop.” Their attitude towards me and my mom were very demeaning. As a young woman, they tried to intimidate and bully money out of me by giving me misleading and incorrect information at EVERY interaction I had with them. They would not have treated me this way if I was a male. I ended up calling the police to assist me with ensuring my car gets out after 2 frustrating weeks. I saw the bill was only $920, including the 2 tows and 14 days in storage fees. Something doesn’t add up here. This is why tow-truck companies and body shops get a bad reputation, because of predators like them. Unprofessional, rude, shady people.

Custom Tire Associates is a leading automotive repair shop in Bradley Beach, NJ. Call Barr if you are looking for an experienced, polite mechanic in the area.

I would stay away from this service center at all costs. Not only does the manager take less than educated guesses at what he thinks may be wrong with your vehicle but does repairs (I will say repair, but that never takes place), bills you for it and then decides that your vehicle needs other repairs after you come back within days, complaining of the original problem. They tape wires under the hood with electrical tape, short fill you on oil changes by quarts, and making matters worse, they are extremely disrespectful. Please, if you believe you have a major repair to your car, go to the dealer; the work is guaranteed the staff is trained on your vehicle they do not do any work they didn't quote for you and, most importantly, will find out exactly what is needed without replacing everything under the hood and beyond Quality Automotive does not live up to the name and the place is very questionable and untrustworty.