We've been going to Carlo's for about three years now, and have nothin... read more We've been going to Carlo's for about three years now, and have nothing but GREAT things to say about this establishment. We've dealt with mechanics in several states across the U.S. and overseas, and Carlo's is the most comfortable place we've every dealt with. They are excellent about contacting us with an estimate - and options about repair work (what needs to be done immediately, what we could reasonably do ourselves, etc.) - before making any repairs.
Had the oil changed here on a 2013 Ford Fusion. They charged $75 for t... read more Had the oil changed here on a 2013 Ford Fusion. They charged $75 for the oil change because the car requires synthetic oil. Found out that a Ford dealer charges $33 for an oil change also using synthetic oil. What a rip-off - and Lube Express suggested that the oil be changed again after 3,000 miles, when the owner's manual calls for it at 7,500 mile intervals. What a disgrace - they expect a customer to spend $75 for an oil change every 3,000 miles. These theives have lost a customer.
This is the best mechanic shop I have been to. They are kind, helpful,... read more This is the best mechanic shop I have been to. They are kind, helpful, and reasonable. They always try to fit me in for last minute oil changes and honor my coupons even when I forget to bring them. What you see is what you get, I love that.
