Honda service near Plainfield, NJ

They were caught on abc undercover charging for work not performed! Be aware of the shops practices. Know your car! Buyer Beware

I am from out of town and my thermostat went out. I needed someplace close to where I was staying and a fair price. I called 3 different auto repair shops. One chose not to call back, the second quoted me $171 and acted like I, as a woman didn't know that the gasket comes with the thermostat when you purchase a replacement and that was part of the charge, Desi quoted me a good fair price and said they could fix it immediately, I took it in the next morning and they got right to it. After an hour and a half I called to see how long it would be and was told it was taking longer than they thought because the alternator and other parts needed removed, I knew this and that is why we were taking it to a shop, no place to work on a project like that when in a hotel. I figured the price would go up because of more labor. We went and did some other things and picked the car up just before the 6pm closing. They did not raise the price and the car is fixed and great. Good people trying to earn an honest living for an honest days work. Give them a call!

No stars...if possible I'd give negative ranking. I left my car because I had problem with my tire. After a while, I received call from them and they told me on the phone that tire has a valve leakage and repair cost will be $12.99 plus labor. The person mentioned that my backlight is also gone and the filter needs to be replaced for which I specifically mentioned that I'll take a look once I'm there. When I reached there, they charged me for both tire and backlight which I didn't ask for and when I reminded that I never agreed to fix the backlight - he started shouting, used curse words and was almost on the verge of making racist remarks. I just don't understand how can such a person run any business. Anyways, I'm done with this store forever.