Words cannot express how incredibly dissatisfied I am with Steve's Aut... read more Words cannot express how incredibly dissatisfied I am with Steve's Auto Body. They provided a "free" estimate in April, 2015. I contacted them after another churchgoer hit my parked car on Good Friday after services in the parking lot. She asked me not to report the matter to the insurance company. Steve's provided the estimate, taking about 5 minutes to write it up. They required a $250 deposit to schedule the work. I gave them my credit card, after which they told me they could not guarantee that the paint they would use would match the paint on my vehicle. I immediately communicated Steve's quote to the driver who hit my vehicle, and she checked with her insurance company. Steve's price was more than $200 over what her insurance estimated. We went through the insurance. I immediately telephoned Steve's on the very same day and asked for a refund of my charge card. They refused to refund the charge and refused to provide me with any part. I have now been charged $250 for a "FREE" estimate. Steve's has lied to my credit card company and to the BBB. Steve's has cheated me. Don't let Steve's lie, cheat and steal from you!!!
No communication with customer. All contact must be done by the custom... read more No communication with customer. All contact must be done by the customer. Do not explain what fails or what caused the problem. Perform unauthorized repairs. Charge top dollar. Abuse customer vehicles. Return vehicles with damaged parts. Then want to do free work on the vehicle that you do not need. I would not have them put air in my tires.
Aamco is known for doing great work on transmissions, so naturally I c... read more Aamco is known for doing great work on transmissions, so naturally I came here when my transmission went out. The people were so friendly and understanding. They gave me a great price and got it done fast! I will absolutely recommend them to anyone. This is a great shop! Thanks!! -Sydney
