Mercedes benz service near Secaucus, NJ

Very kind shop manager who was able to get my car done the same day. I was very happy with the service and the prices. This was my first time at this repair shop but I will certainly go back in the future!

Just pulled in to ask about a service for my vehicle. Great news, the staff is all well fed. They were all sitting around in the break room just behind the front counter. I walked in, said hi and waited for a reply. The men - about 5 - just kept shoveling food into their mouths and stared at me. Odd, so I waited a moment. Then asked if there is anyone who can help me. They all - and I mean ALL - averted their eyes and went for another forkful. "Soooooo, should I just wait guys?" Another forkful. "Should I just go then," I asked. Finally got an answer. One guy took the time between stuffing his face to shrug at me. I laughed and left. Great place. Can't wait for the failures who run it like this to sell it to someone who might care. I certainly wouldn't want people with that level of pride or care working on my car. So many options with people who don't suck. Go elsewhere. Life its too short to wait for lunch break to end for basic human respect.

Dishonest! I'd beware of this place, SERIOUSLY. Says repairs need to be done that are not necessary. Charges for repairs that are not made! Stay away if you're smart! EVEN THE BBB SAYS SO! I found Ten Point Auto, just down the road, to be much better. Honest & quality work. I learned the hard way. If I was smart if have done some research. There are bad reviews all over the web! Google, Yellow Pages, just do a search and you will see.

Great service and the auto repair provided was a very fair price.

I have had my car repaired at Pro Tech Benz several times over the past 2 years and I am very happy with the results. They offer excellent service and are extremely knowable about Mercedes vehicles. Their pricing is very reasonable and they are very straightforward about the repairs. Unlike the dealers they don't try and up sell you on additional repairs that might not be needed. I would highly recommend them to Mercedes owners.