I had an alignment done on my vehicle about 10 days ago. During the a... read more I had an alignment done on my vehicle about 10 days ago. During the alignment, the mechanic broke off a piece of my front grill while opening the hood of my car. I noticed the damage 5 days later. There is a fresh break on we're the missing silver piece was on my grill. Sears took pictures and then told me they would not take responsibility for the damage. The repair will cost $60. They have poor work ethics there. If you do decide to get there, check your entire vehicle before you leave. I am speaking to corporate tomorrow.
Andrew has always treated me fairly. He'll tell you what must be fixe... read more Andrew has always treated me fairly. He'll tell you what must be fixed and what can wait. His pricing is extremely competitive compared to other auto service places in Medford. He's got a good team and it's the only place I go for my cars.
HORRIBLE management and HORRIBLE customer service. Make sure to stop i... read more HORRIBLE management and HORRIBLE customer service. Make sure to stop in if you'd love to get a slashed tire, and a whole lot of attitude from the staff! Manager literally yelled at me in front of other customers, and then made me pay full price again for a tire 3 days after I got a deflating one from them.. Oh and opened 3 hours late, and made me wait 2 hours on top of that while they helped everyone else pulling up before me. About as ghetto as their name sounds. Wouldn't recommend to my enemies.
