Mechanic Advisor

Window Tinting in Albuquerque

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Auto Reviews in the Albuquerque Area

  • I was in an accident and took my Jeep to get fixed. Everything was go... read more I was in an accident and took my Jeep to get fixed. Everything was going smooth at first they were able to repair the cosmetic damages and called me to pick up my vehicle. When I picked it up everything seemed fine, until I drove the Jeep and noticed that it was very shaky. I called the shop and they had me take the Jeep in so they could take a look at it again, so I did and was without my vehicle for another week. I picked up my Jeep when it was ready for the second time, but it was still shaking when I got up to 60 mph and the wheel where the impact hit was still about 1/2" off center. Long story short, after having to take the vehicle back and forth about 4 times I had to take it to another body shop where the owner and his son told me that they would cover the costs if the other shop found anything wrong. The other shop "El Compa" was able to fully fix the Jeep, but when it came time to pay Reflective would not cover the costs because the insurance would not take a secondary supplement due to already paying for the frame work. This is not the way to do business, they received payment for the work the first time which they did not do, and would not eat the price that the other shop charged because the insurance would not cover it. I would recommend reflective for cosmetic fixes they did a great job with my brother's bumper and the cosmetic aspect, but in the words of the owner's son "at the end of the day we aren't mechanics." Please avoid yourself a headache if your vehicle needs anything more than cosmetic fixes or paint. Due to their poor business practices, I am out $800 for an accident in which I was the victim.

  • It was very clean and professional! I was very pleased with the work ... read more It was very clean and professional! I was very pleased with the work and recommend this shop to anyone!

  • Went to the dump on Eubank so many times for them to fix their bad job... read more Went to the dump on Eubank so many times for them to fix their bad job on my Honda Element windshield back in Sept. What a mstake that was. I should have gone to Safelight like everyone told me. They didn't seal the windshield correctly. I had to go back and waste two hours of my life sitting there in that FILTHY dump. Then... I found out my clips were broken on the outside pillars of the windshield, they said oh yeah they're broken... but they ddnt DISCLOSE that to me that they BROKE my clips... I had to find out. So then you know, oh Ill order the clips.. then I see that they're only providing clips for one side but BOTH pillars are broken. Yeah, then they tell me that I MYSELF broke the pillars and clips.... YEAH because I FIXED MY OWN WINDSHIELD, right? I went back today and the owner told me I broke them myself or "maybe your brother broke the other side when he fixed the other side" and I was in disbielief. Wouldn't you want to make your customer happy? Instead of accusing them of breaking something I went there to get fixed and you broke? DO NOT GO HERE. GO TO SAFELIGHT of JIFFYLUBE to get a REAL PROFESSIONAL JOB DONE. NEVER RETURN phone calls from the "owner" and acuse you of stuff... NOT THE WAY A CUSTOMER WANTS TO BE TREATED.

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