Service stations service near Incline Village, NV

Great Service

The service was excellent, as always. I know when you have checked my car that everything is working properly.

We are a Napa car care center and a full service auto repair shop. We have skilled mechanics and a service team to help with any vehicle troubles you may have.

Easy to make appointments. Great fast service, for all kinds of problems.

This company was dishonest about the repairs we agreed upon. They overcharge for parts considerably and they did not fix the problem I brought the truck in for. They told me that they would warranty a sensor that had allready failed once then the refused to replace it instead blaming it on another issue. My previous service adviser had told me that they have had several issues with that particular brand of sensor and that they would swap it with another brand. My new service adviser refused to do that instead blaming it on a related but separate issue. Additionally on there post inspection check list the stated the they preformed several items yet none of the were actually done. This is not the first time I have had issues with this shop. I had to get my catalytic converters replaced and upon receiving the vehicle there were missing bolts. After spending well over a $1000 you would think that they could pay attention to such a detail however I had to bring the vehicle back to get a bolt replaced additionally I noticed that One of the bolts was in not very good condition and for all the money I spent I asked them to replace it and they refused to replace it. I don't really trust or get a good feeling from this shop and I don't believe in the quality of their work given what I have had to go through and the premium price you pay for their work.

Things are usually smooth and easy. Tony does care about the customer and trys hard to get parts at the best price and passes the savings on to me.

We took our car in for an oil change. They said the rear main seal was leaking (big repair). We took the car to another shop and they showed the leak was coming from the oil filter cap. They said it was obvious that it was not coming from the rear main seal. I was concerned about this mistake, so I called the manager at Meineke. He was very rude. I told him that I just wanted to let him know so he could prevent it from happening again. He argued about how the other shop found the mistake, said he did 60 oil changes a week and did not need my business, and condescendingly, told me he was glad I found a shop that made me happy. He said he did not need to talk anymore and hung up on me, while I was politely trying to talk to him. We then learned that the cap comes attached to the oil filter. Our car was leaking before and after the oil change. It is unlikely that two oil caps would have a hole, so I believe they did not change the oil filter, which we were charged for and is standard on an oil change. I am extremely disappointed in the actions of this business owner and dishonestly of his business. I will not be returning to Meineke in the future.

Just had my car worked on at Sunshine. This is probably my fourth or fifth time having them work on my car and they are always the best!! They treat their customers with courtesy and respect, they are always fair and very, very prompt!! I will keep utilizing their services for all these reasons. And, they have a great waiting area. Very cool, comfy and complimentary snacks and beverages!! Thank you Scott, Steve, Mark and all of the crew at Sunshine!!