Tune up service near Astoria, NY

I purchased a used 2005 Cadillac Deville on Friday, November 23. The vehicle broke down and died by 10:00 p.m. Saturday evening when my wife attempted to use it for work. The battery was dead and required replacement on Sunday, November 25. The cost for replacement was $175. The battery inserted and sold with the car was not the correct one, and was much too small for this vehicle according to the auto parts store. This explains why the car needed to be jumped several times before we test road it at the dealership. I was told it wouldn’t start immediately because it had been sitting for an extended period of time. That was not the issue or case at all. The car’s original battery had been removed and placed with a smaller inferior one. Despite repeated calls and e-mails to our salesman and the sales manager who handled all the paperwork to rectify the situation, it still hasn’t been addressed. I was told it would be handled within 24 hours once the service manager was contacted and questioned. The dealership won’t return any further calls or messages. The sales manager Vinny refused to come to the phone to further discuss the problem and had one of his salesmen tell me there was they nothing they could do and he was too busy. The second issue is false advertising on the same vehicle. It wasn’t until we discovered smoke and burning runoff on the engine that we were told that the engine had been replaced, and the original was blown upon receiving the vehicle. This was not mentioned or indicated in the car dealership's ad. We decided to take the chance on the replacement engine when the sales manager agreed to give us a 1-year warranty on the replaced engine. He would not, however, disclose how many miles this replacement engine had. A simple $175 check for the replaced battery would have made me a happy customer. I completely understand there's going to be problems when buying a used vehicle as is, but to have the car die 24 hours later is completely unacceptable.

I have been using Parkway for over 5 years, and have found them to be the most honest and reliable service center that I have ever used. It is a wonderful feeling knowing that Ronnie and his crew always take great care of my car and if there is a problem they will do a great job fixing it and at a fair price. I have recommended Parkway to 5 people at my job and they have all been very extremely happy with the way they have serviced.their vehicles. I highly recommend Parkway! Mitchell K. Queens Village, NY

great job, thanks for the good work

I pulled in for a NY state auto inspection around 5:30 pm. Despite looking very busy I was accommodated in a few minutes They provided the inspection quickly and efficiently. Everyone was very courteous, the task was finished then I was on my way. I would recommend this shop to anyone and will return when I be require service or repair in the future.

This is the place to go for your rover works, when no one can figure it out they will, not only is the work done right it will last.

The first-time visit on a Saturday and they treated me like a long-time customer. Very professional and they all know what they are doing. Fair pricing and fast service. A rarity especially in Hunts Point. My mechanic retired after 25 years with him and I've been looking for a place I can trust to take my car for anything I may need. I hope I found the place. I will definitely be seeing them again. Thanks to the owner Fred and the team. They do great work. Kenny R. Bronx, NY

These guys are fast and fair in there prices, very good place!

Never again will I go to PEPBOYS . Made an appointment for 10am. Just needed new tires, oil change, and wipers. Stayed there more than four hours. 3 hours in and they hadn’t even put my car on the alignment rack. I was late for work.

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We are a premier automotive repair shop specializing in european vehicles such as BMW, Audi and Mercedes- Benz. From complete engine swaps to simple oil changes, no job is too big or too small. We offer great service and guarantee your satisfaction with our work. Stop by, call or email us a completely free estimate or expert advice.